[RESPONDED] Wireless Mouse with USB-A port (unified adapter) seems to randomly freeze, also if done some movement at time of connection its frozen forever until reinsertion without movement

Animesh_Sahu · March 20, 2022, 4:30pm

USB-C with adapter works fine. But with USB-A the same thing as in title happens any idea why it happens, and any fixes?

(I’m using Logitech M235 Mouse if that matters here)

Animesh_Sahu · March 20, 2022, 5:06pm

When moving at time of connecting the receiver/adapter, kernel reports:

logitech-hidpp-device: probe of 0003:046D:4055.00xx failed with error -110

I think it has something more to do with both expansion card A-type and the logitech driver in the kernel, as it with USB-C works always, and most other usb flash drives works with this USB-A expansion

Animesh_Sahu · March 20, 2022, 5:16pm

Interestingly I found the solution, the problem was:

Full insertion had some problems with communication, specifically usb descriptors weren’t able to get read.

Partially pulling it out solved the problem! Got the idea by looking at logs doing connection again and again. After partial pull and let the mouse communicate properly, pushing it all the way back later on has no effect and it still work perfectly.

2022-03-20T17:13:03.27343 kern.info: [52135.347098] usb 3-4: new full-speed USB device number 47 using xhci_hcd
2022-03-20T17:13:03.67153 kern.info: [52135.745565] usb 3-4: New USB device found, idVendor=046d, idProduct=c52b, bcdDevice=12.11
2022-03-20T17:13:03.67157 kern.info: [52135.745571] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
2022-03-20T17:13:03.67157 kern.info: [52135.745573] usb 3-4: Product: USB Receiver
2022-03-20T17:13:03.67158 kern.info: [52135.745574] usb 3-4: Manufacturer: Logitech
2022-03-20T17:13:03.67739 kern.info: [52135.751996] logitech-djreceiver 0003:046D:C52B.00D2: hiddev0,hidraw2: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-4/input2
2022-03-20T17:13:03.80654 kern.info: [52135.880987] logitech-hidpp-device 0003:046D:4055.00D3: HID++ 4.5 device connected.
2022-03-20T17:13:03.94940 kern.info: [52136.023140] input: Logitech Wireless Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.2/0003:046D:C52B.00D2/0003:046D:4055.00D3/input/input89
2022-03-20T17:13:03.94943 kern.info: [52136.023463] logitech-hidpp-device 0003:046D:4055.00D3: input,hidraw3: USB HID v1.11 Mouse [Logitech Wireless Mouse] on usb-0000:00:14.0-4/input2:1
2022-03-20T17:13:07.40352 kern.info: [52139.477419] usb 3-4: reset full-speed USB device number 47 using xhci_hcd
2022-03-20T17:13:07.78355 kern.err: [52139.857009] usb 3-4: device descriptor read/64, error -71
2022-03-20T17:13:08.00559 kern.err: [52140.079068] usb 3-4: device descriptor read/64, error -71
2022-03-20T17:13:08.22152 kern.info: [52140.294904] usb 3-4: reset full-speed USB device number 47 using xhci_hcd
2022-03-20T17:13:08.59958 kern.err: [52140.672994] usb 3-4: device descriptor read/64, error -71
2022-03-20T17:13:08.82259 kern.err: [52140.896011] usb 3-4: device descriptor read/64, error -71
2022-03-20T17:13:09.04556 kern.info: [52141.118855] usb 3-4: reset full-speed USB device number 47 using xhci_hcd
2022-03-20T17:13:09.04559 kern.warn: [52141.119069] usb 3-4: Device not responding to setup address.
2022-03-20T17:13:09.25151 kern.warn: [52141.325106] usb 3-4: Device not responding to setup address.
2022-03-20T17:13:09.45940 kern.err: [52141.532768] usb 3-4: device not accepting address 47, error -71
2022-03-20T17:13:09.57364 kern.info: [52141.646784] usb 3-4: reset full-speed USB device number 47 using xhci_hcd
2022-03-20T17:13:09.57367 kern.warn: [52141.646933] usb 3-4: Device not responding to setup address.
2022-03-20T17:13:09.77959 kern.warn: [52141.852925] usb 3-4: Device not responding to setup address.
2022-03-20T17:13:09.98750 kern.err: [52142.060794] usb 3-4: device not accepting address 47, error -71
2022-03-20T17:13:09.98752 kern.info: [52142.060899] usb 3-4: USB disconnect, device number 47
2022-03-20T17:13:10.12455 kern.info: [52142.197889] usb 3-4: new full-speed USB device number 48 using xhci_hcd
2022-03-20T17:13:10.23866 kern.err: [52142.311935] usb 3-4: device descriptor read/64, error -71
2022-03-20T17:13:10.46245 kern.err: [52142.535796] usb 3-4: device descriptor read/64, error -71
2022-03-20T17:13:10.68545 kern.info: [52142.758711] usb 3-4: new full-speed USB device number 49 using xhci_hcd
2022-03-20T17:13:10.79965 kern.err: [52142.872768] usb 3-4: device descriptor read/64, error -71
2022-03-20T17:13:11.02154 kern.err: [52143.094875] usb 3-4: device descriptor read/64, error -71
2022-03-20T17:13:11.12357 kern.info: [52143.196924] usb usb3-port4: attempt power cycle
2022-03-20T17:13:11.51154 kern.info: [52143.584678] usb 3-4: new full-speed USB device number 50 using xhci_hcd
2022-03-20T17:13:11.52643 kern.info: [52143.600127] usb 3-4: New USB device found, idVendor=046d, idProduct=c52b, bcdDevice=12.11
2022-03-20T17:13:11.52648 kern.info: [52143.600133] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
2022-03-20T17:13:11.52649 kern.info: [52143.600134] usb 3-4: Product: USB Receiver
2022-03-20T17:13:11.52649 kern.info: [52143.600136] usb 3-4: Manufacturer: Logitech
2022-03-20T17:13:11.53238 kern.info: [52143.606252] logitech-djreceiver 0003:046D:C52B.00D6: hiddev0,hidraw2: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-4/input2
2022-03-20T17:13:11.65943 kern.info: [52143.732881] logitech-hidpp-device 0003:046D:4055.00D7: HID++ 4.5 device connected.

PS: I also found fix for How to configure the power output of a USB (extHDD not able to start, most often)? - #6 by Animesh_Sahu trying the same, difference was that once pushed all way back, partial pull didn’t helped to get HDD detected, instead only partial (just enough to sink power) connection after fully disconnection gets it detected, then I can push it all the way back.

Jesse_Smith · April 3, 2023, 7:28pm

is anyone else still having issues with this? My mouse has been not working right. Tried new batteries, a different wireless mouse but when plugged into the USB A port is lags and gets jumpy. Is there a fix for this?

Matt_Hartley · April 5, 2023, 10:12pm

Distribution and kernel? Please run uname -o -r from a terminal and share the output.

If it’s directly connected to the USB-A expansion card on your Framework, with fresh batteries, try the expansion card in another port to see if the error continues.

Mapleleaf · April 7, 2023, 1:35pm

I’m very glad to have found this thread!!
My Logitech mouse has been having the same problem recently (in my case, the unified receiver is plugged into a TB dock which is plugged into a USB-C port), and I just switched the mouse to Bluetooth to solve it (the mouse supports both protocols).
However, I left the unified receiver plugged in by laziness.

But I also recently began to have problems with my eGPU, with bandwidth intensive loads (mainly those needing realtime, such as on-screen 3D rendering, but not with deeplearning inference tasks) which made the eGPU “fall off the bus” (and thus shortly made the laptop unusable until I rebooted it).

(nope, see update)
I was kind of resigned and desperate, when I suddenly did the math and understood that the same problem reported here caused by the unified receiver could also lead to a lack of bandwidth for the eGPU!

~~So, I tried unplugging completely the unified receiver… and now my eGPU works flawlessly!~~

For more context, the TB dock (with the Logitech unified receiver on it) and the eGPU are plugged on opposite sides of the laptop, but nevertheless it seems that somehow the TB dock created bandwidth issues for the eGPU.

Edit: more context:

Artix Linux (Arch without systemd)
kernel 6.2.6-artix1-1
Xorg
Xfce

Mapleleaf · April 8, 2023, 12:20pm

Update: nah, after all it’s not likely related.
I’ve got the eGPU falling off the bus once again without the unified receiver, and this time I think it is more about which, of the TB dock or the eGPU enclosure, gets to supply the power to the laptop, and it depends on in which order they were plugged in.