Hello, I have a Framework 13 inch, and I recently got an Anker 577 docking station. I love it, but it keeps cutting out. Seemingly randomly it will disconnect my monitor and keyboard, I’ll see the lights on my keyboard power cycle, then it will come back. I already contacted Anker, thinking it was a…

Hi, have a look at that, it could be related to your problem: [image] Intel 11th Gen Firmware Support - a BIG question mark Framework Laptop 13 Are you using Linux? The disconnect is provoked by the change in charging current, and there is a well-known workaround that I a…

Okay, I found this github page, which I assume is what you were referring to: https://gist.github.com/real-or-random/1179eeb910348c00eb7517f508c83164#file-charge-limiter-sh LICENSE.txt Framework Charge Limiter - Workaround for Dock Disconnects on Framework Laptops Written in 2023 by Ti…

Well, if you are on Windows, this will be of much less help to you… I hope somebody on this forum much more knowledgeable in Windows than me will come to your rescue.

I know this defeats some of the purchase of a dock, but have you tried just plugging in the Framework charger while using the dock? I am not knowledgeable in docks, but if the laptop never had to draw power from the dock, would the issue still occur?

I don’t think that would work. The dock needs power and plugging it in to the computer automatically charges it.

The laptop should automatically choose which power supply out of the two can supply more power. What would happen if you left the dock plugged into the power cord and let it get powered not from the laptop but from the cable? I’m pretty sure docks have their own power supplies that need to be plugg…

I had this problem with the 11th gen Intel board. Setting my battery charge limit to 100% “fixed” it for me. FWIW I don’t have this problem on my AMD board.

After checking the BIOS, it seems like the charge limit is 100 by default. Would changing it to like 95% possibly fix the issue?

Update, that did not fix the issue. I am still in need of help :upside_down_face:

Have you tried all 4 USB C ports on the laptop with your dock? To see if the disconnect issue is repeatable on all 4 ports…

Anker Dock cutting out

Community Support

Mapleleaf September 14, 2024, 8:18pm 2

Hi, have a look at that, it could be related to your problem:

Inside the thread linked in this thread, there is some explanation on how to write a workaround script.

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Anker Dock cutting out

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