August 2021 batch 3 battery all puffed up already

Less than half of a year buying a Framework Laptop I’m already skeptical about the battery. According to the manual, both the operating temperature and the battery charging temperature are 5°C to 35°C, but the battery only charges at one fifth of the rated speed at or below 20°C(the middle between 5 and 35), indicating a problem with the battery management system(BMS). I posted in the forum and it was moved from “Framework Laptop 13” to “Community Support” as if it’s not an official problem and it’s up to the community to find a solution.

In this thread many users report battery degradation faster than 80% capacity remaining (i.e. 20% degradation) after 1000 cycles specified. I just set the charging limit of my 61Wh battery to 75% as my previous 5y/o laptop has a 46Wh battery without limit charge % function and the health is 89% after 400 cycles.

I guess there’s always a risk of using a niche product. Since the user base is very small, problems go under the radar more frequently, compared to popular computer models.