Discussion about AMD Framework 16 BIOS 3.04 BETA Release

Personally, I have zero interest in this particular laptop, and honestly many products in similar categories (primarily technology), especially if it’s from a Chinese company.

I think China makes many great things. I don’t agree with the oft spread mentality that Chinese produced stuff is cheap or poorly made. I do think Chinese manufactured goods are often made at the quality that the customer was willing to pay for, and often businesses from everywhere try to skimp on costs anywhere they can, and often that is on manufacturing costs.

My issue with many Chinese companies is eerily similar to my current issues with Framework (though, I hope that Framework proves me wrong). Often, Chinese companies will develop and market a product that is great. They sell that product, and usually it works as advertised, at release. But when it comes to post purchase, long-term support, often (in my experience) things fall flat. Many very nice and functional Chinese products I’ve owned have stopped functioning due to a lack of post-sale support, primarily software support.

DJI is a huge company with deep marketing pockets selling drones and cameras to the masses. But when they release a drone, it often comes with a month or two of bug fixes, maybe a few more, and then they go radio-silent until they release their next product and the cycle repeats. Updates or minor QoL software features discussed for a product often are skipped, and released instead on the follow-up product.

And it’s not just DJI that does this; every single Chinese company I’ve purchased tech products from follows this pattern. Anker, Insta360, Revopoint, etc, all release great products, but fall short with long-term, ongoing software support, instead focusing solely on the newest, latest product.

I hope Framework doesn’t follow this pattern.

And to be clear, many other companies also do this from countries other than China. However, it often seems to vary company to company in each country, whereas it seems (in my experience) that China is in their hyper-growth phase, and long-term support isn’t valued currently culturally.