UPDATE RE: DEFECTIVE SWITCH
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Having to backdate a bit of this since I forgot to do it at the time. Thanks for bearing with me.
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I reached back out to the Framework folks about the replacement bezel on 24FEB, and they shipped one out immediately. I haven’t installed it yet since life and a few other issues got in the way, but I did want to say that once again, packaging and shipping seemed great.
OTHER ISSUES
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There have been a handful of other issues that have started cropping up that are (hopefully) being addressed.
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I started experiencing what seemed like unreasonably battery drainage when the laptop was completely powered off. Other folks have reported the same issue. There’s a thread here: Battery slowly drains when completely shut down . It seems like that will be fixed in BIOS 3.08.
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There’s a blinking light issue if you enable the “don’t charge the battery to 100%” setting in BIOS. There’s a thread about it here: Blinking Amber Light (battery set to 100% charge limit) . It looks like someone committed a fix but no word yet when that will make it’s way to us.
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My laptop suddenly started not turning on unless it has access to AC power; it doesn’t seem to have anything to do with how charged the battery is (it happens when the battery has 97% charge). There’s a thread about it here: Laptop won't power on unless i plug in AC power . I’ve put in a ticket with the Framework Support folks, and that’s my highest priority (since obviously unless it gets fixed, my laptop isn’t really a laptop anymore).
We’ll see how those get resolved; fingers crossed!