Hi peepz, I have been a proud owner of a DIY fw 13 AMD ryzen7840u (1TB SSD, 2x16GB ram, all fw branded/sold, batch3) for just over a week now, and am generally very happy with the laptop. Yesterday and just now, however, I experienced a hard freeze, meaning that the pc was completely unresponsive …

Just had another freeze on the 24.1.1 Driver update

Same. Another freeze on the 24.1.1 driver, however this time when the system was rebooted, the AMD bug report tool popped up to say that the AMD software had detected a crash. Full report submitted. The crash also resulted in a Minidump file. Opened with WinDbg it reports: SYMBOL_NAME: dxgmms2!Vi…

Interesting that they mentioned that since most of my BSODs I think was while scrolling on the keyboard in Discord or Firefox. Trackpad wasn’t something I’d expected as the cause. If this is the cause, it would be nice to know if this is a BIOS setting that can be changed and instructions, or if it …

I dont think it’s necessarily the same issue. DPC WATCHDOG VIOLATION is a generic error message which means basically some hardware stopped responding part-way through an operation. I would expect these errors are very common with new hardware. I guess we’ll find out (if/when?) the next 7040 series …

Haven’t reached out to support yet, but I have also been experiencing DPC WATCHDOG VIOLATION bluescreens at least every other week. Getting PTSD from sorting out “driver issues” in AMD graphics cards from 2019-2022 (0/3 on them being driver issues, all had reproducible failures, I don’t want to talk…

I wonder if this is actually the same issue… [image] [TRACKING] Freezing Arch Linux AMD Linux Greetings, I’ve recently recieved the AMD mainboard, and I’ve been experiencing random freezing in Gnome under Arch Linux. The only recovery option is a hard reboot. I haven’t …

The difference in Framework response there versus here is super frustrating. Like I get that DPC Watchdog Violation can be a thousand different things, like the post from nrp implies. But there in a thread of 26 posts about Linux freezes, they’ve had 5 Framework posts from two different employees…

[image] jhoff80: Here in a thread of 180 posts of users having issues, there’s been a single response and it’s vague and generic about going through basic troubleshooting steps like checking the RAM, then drivers, then a mainboard replacement. The difference is stark @jhoff80 I couldn’t agree…

We have a hypothesis that one of the causes of DPC_Watchdog_Violation on Framework Laptop 13 (AMD Ryzen 7040 Series) could be this same firmware issue. We are testing this out as part of the development process for the next 7040 Series BIOS update and will include the change if we find that it work…

Same here. Updated the driver four days ago after @jhoff80 mentioned it was available, and just had another freeze and DPC_WATCHDOG bluescreen…

Random hard freezes fw13 amd7840u win11

Community Support

SoldierSvejk January 26, 2024, 9:01pm 184

I wonder if this is actually the same issue…

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Random hard freezes fw13 amd7840u win11

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