I’m seeing an issue where if I power down the machine (typically while connected to my Thunderbolt dock with eGPU), and continue to leave it off for six or more hours (that I’ve counted, it could be manifesting sooner) my 11th gen i5 Framework won’t boot until I plug in power. Press power button: nothing. Long hold power button for more than 30 seconds: nothing. Plug in USB-C and press power: instantly lights come on. On boot, the battery indicates nearly full. I never encountered this issue on my previous BIOS version.
1 Like
Typically I keep my machine plugged in to the dock overnight without powering off. So assuming all charging logic is correct, the ML 1220 should be getting a full charge regularly in addition to the main battery.
By “and I leave the machine idle” I mean left powered off - shut down in the morning when I leave for work, pull out laptop over lunch break to discover the laptop won’t power on unless I use the workaround I mentioned.
My charging habits haven’t changed between BIOS updates.
Understandable, I edited my post for clarity. Thanks for pointing out it could be unclear!
1 Like
An interesting data point: I shut down my machine while not connected to the Thunderbolt dock, didn’t plug it in, and was able to power it on more than 12 hours later without any issues.
I like to shut down with the Thunderbolt dock still connected (if I’ve been working while docked) since Windows doesn’t take kindly to safely ejecting the GPU - powering down is simpler than dealing with re-launching Windows Explorer (task bar etc) from the Task Manager since ejecting the eGPU kills Explorer.
I’ve been seeing the same thing. Even with a fully charged battery, if I leave the laptop powered off or in hibernation for more than a day, I can’t get it to power on until I plug in the USB-C charger.
This morning when I had to plug in AC power to boot, the Windows clock was set to a whole day before - which is making me suspect my RTC battery has gone bad. I’ll need to take my multimeter to it to confirm.
Support is risking doing more harm than good. I’ve never touched the battery in the year that I’ve owned the Framework, yet they’re insisting that I remove the battery and photograph for bent pins. They’re also having me photograph for damage of the RTC battery holder when, again, I haven’t touched the RTC battery holder. I installed RAM and an SSD upon receipt and then closed the laptop up. Like @Christopher_Martin, I suspect that my RTC battery is not holding a charge any more.
When I updated the bios using the EFI shell method, I ran into an issue where the left 2 USB-C ports stopped working completely (no charge indicator light when plugged in on that side, and my mouse wouldn’t work either). Looking at the output of the updated as it ran, the issue happened when it was updating the EC Firmware for PD2. The output showed “failed” when it was flashing that part of the firmware, though everything else in the update succeeded.
I swapped the charging cable to the other side of the laptop (with the working ports).
Then, I fixed the issue by running the bios flash again, it succeeded in updating the firmware after the second time.
In case anyone else is running into this issue, you might try this as a solution.
I went from BIOS ver 3.00 to 3.10.
2 Likes
The old 11th gen RTC curse seems to be claiming more as time goes on.
1 Like
Maybe by the fact that the same battery stores BIOS settings?
Confirmed. 2.3v on the ML1220 though I fully charged the main battery yesterday. Time to order a disposable ML1220!
Is this the place to report firmware bugs, or is there somewhere else?
BUG: Running firmware 3.10. With Boot → “Quiet Boot” set to “Disabled”, when I hit F3 while booting (attempting to access EFI boot menu), the system hangs.
FEATURE REQUEST:
Also, why can’t I modify the order in “EFI Boot Order” in the Setup Utility? That feature is not very useful w/o that capability, IMO.
@bmcdonnell Thanks for reporting the quiet boot issue, this is a known issue that we will fix.
You can adjust the boot order, by first adjusting the Boot>New Boot device Priority [Auto, First, Last] from Auto. Then you can go into the boot order setting and change your boot order.
4 Likes
@Kieran_Levin thanks for the quick and informative feedback.
I can see now how it makes sense that you can’t manually order what you’ve set to be automatically ordered. Consider maybe adding a hint in the UI to that effect? On the “EFI Boot Order” screen, when greyed out due to auto ordering.
Hello. I updated to bios 3.10 on my i7-1165G Framework Laptop and I am having the weird issue where after a few hours of being off, the computer won’t turn on until I plug it into a charger.
@Twilighttony please contact the framework support, that sounds like your CMOS battery is at the end of it’s life.
@Twilighttony I had the same issue and the CMOS battery was indeed almost dead, it lost its charge after about 1 week with the laptop powered off. Support confirmed this was the curlprit and sent me a new cell.
My laptop is an i5-1135G7 from Batch 5 (September 2019).
Buy several CMOS batteries. You’ll need em! At least always carry a new spare with you.