13th Gen Intel® Core™ and AMD Ryzen™ 7040 Series join the Framework Laptop 13 family

[SiD_the_Turtle]

Any news on shipping for the 13th Gen Intels? They’re listed as shipped on the configure page but I guess that’s just because we’re in May now.

[Todd_Freeman]

@Todd_Freeman

If that is truly the reason, then why are you creating this unnecessary difference in the speakers for the new 13s in the first place? From an inventory and assembly perspective, you would absolutely simplify your operation by reducing the number of base configurations needed.

This leads me to the suspicion that the reason the AMD SKU has the old speakers has nothing at all to do with “SKU diversity” (as that is a patently false argument, given the bifurcation actually creates more diversity), and more to do with you planning to wash away old inventory in the wake of the expected successful launch of a highly anticipated product.

At any rate, I didn’t notice the AMD system was loaded with the old speakers. Will we at least be able to do an exchange for a nominal fee? Kind of upsetting. Thought we were going to be getting the best of the best here. New screen? Check. New processor? Check. New speakers? Nope.

If I can’t exchange the speakers, would it be possible to swap my place in line for the mainboard only? I am fully comfortable buying all the pieces separately and assembling them myself. I don’t want the old speakers and I am truly astonished they are being included in the AMD machine. Doesn’t that kind of go against everything you purportedly stand for and are striving to build?

I apologize for this initial reaction.

On the day pre-orders opened, right after the livestream, I could not access the site. I took that to mean that FW was being flooded with orders, so I rushed through the process on my phone. It didn’t help that the livestream had those audio glitches, which I thought made it very difficult to follow along.

Anyway, I guess I might’ve called the speakers “Original”, too. What else would you call them that wouldn’t disparage them so much that no one would want them? But all too often, when companies use that kind of phrasing, they are artificially dressing it up to mask something they don’t want the public to know. In this case, perhaps louder is genuinely not better for everyone. Especially if the loudness comes at the cost of fidelity.

At any rate, sorry again for my reaction. It wasn’t clear (to me) during the livestream that the “new” speakers were not included with the Ryzen 13, and I only learned about it after finding this thread. Felt a bit like bait and switch, but I guess I shouldn’t be holding FW to such a high standard this early in its existence. Not really fair.

Though, I guess if you are attempting to disrupt an industry so elemental to the lives of billions of people, some may naturally form such expectations (however unfairly).