Which Linux distro are you using?
ubuntu and Mint
Which release version?
(if rolling release without a release version, skip this question)
Mint 22.1
Ubuntu 24.04.2 LTS
(If rolling release, last date updated?)
Which kernel are you using?
6.11.0-21-generic
Which BIOS version are you using?
3.07
Which Framework Laptop 13 model are you using? (AMD Ryzen™ 7040 Series, Intel® Core™ Ultra Series 1, 13th Gen Intel® Core™ , 12th Gen Intel® Core™, 11th Gen Intel® Core™)
AMD Ryzen 5 7040 Standalone
i have an odd Problem.
I have an Dell U3425WE Thunderbolt Monitor
conncted via USB-C to the mainboard
Dell U3425WE
├─ type: peripheral
├─ name: U3425WE
├─ vendor: Dell
├─ uuid: 7dbf8780-00e9-9058-ffff-ffffffffffff
├─ generation: USB4
├─ status: authorized
│ ├─ domain: 81343804-b0a6-f78f-ffff-ffffffffffff
│ ├─ rx speed: 40 Gb/s = 2 lanes * 20 Gb/s
│ ├─ tx speed: 40 Gb/s = 2 lanes * 20 Gb/s
│ └─ authflags: none
├─ authorized: So 13 Apr 2025 08:58:23 UTC
├─ connected: So 13 Apr 2025 08:58:23 UTC
└─ stored: Sa 15 Mär 2025 15:11:11 UTC
├─ policy: iommu
└─ key: no
when i install Mint 22.1 with Kernel 6.11.0-21-generic and boot the system, i’m not seeing the Framework Bios Logo nor the Mint Boot Logo and the Screen times out while booting. no Login prompt, but the system does boot and if i enter the password blind fast enough, i’m able to Login. (same with the stock kernel)
On ubuntu Ubuntu 24.04.2 LTS with Kernel 6.11.0-21-generic the behavior is a little different.
I see the framework Logo, right after the Logo no ubuntu Logo but in the final stage i see the Login screen.
any idea of the root cause?
I also have a Framework Gen 11 i7 as standalone, with the same install of Mint (moved disk) it works as expected. I know about the differences of those systems. Just a prove the Monitors is working fine.
output from sudo journalctl -u bolt
-- Boot 1bf0a81e63fd4a91b6495d4667f75711 --
Apr 13 10:58:22 linuxbox systemd[1]: Starting bolt.service - Thunderbolt system service...
Apr 13 10:58:22 linuxbox boltd[1256]: bolt 0.9.7 starting up.
Apr 13 10:58:22 linuxbox boltd[1256]: manager: initializing store
Apr 13 10:58:22 linuxbox boltd[1256]: store: located at: /var/lib/boltd
Apr 13 10:58:22 linuxbox boltd[1256]: config: loading user config
Apr 13 10:58:22 linuxbox boltd[1256]: bouncer: initializing polkit
Apr 13 10:58:22 linuxbox boltd[1256]: watchdog: enabled [pulse: 90s]
Apr 13 10:58:22 linuxbox boltd[1256]: udev: initializing udev
Apr 13 10:58:22 linuxbox boltd[1256]: store: loading domains
Apr 13 10:58:22 linuxbox boltd[1256]: store: loading devices
Apr 13 10:58:22 linuxbox boltd[1256]: [7dbf8780-00e9 ] store: loading device
Apr 13 10:58:22 linuxbox boltd[1256]: power: state located at: /run/boltd/power
Apr 13 10:58:22 linuxbox boltd[1256]: power: force power support: no
Apr 13 10:58:22 linuxbox boltd[1256]: udev: enumerating devices
Apr 13 10:58:22 linuxbox boltd[1256]: probing: adding /sys/devices/pci0000:00 to roots
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-domain0 ] newly connected [iommu+user] (/sys/devices/pci0000:00/0000:00:08.3/0000:c3:00.5/domain0/0-0)
Apr 13 10:58:22 linuxbox boltd[1256]: security level set to 'user'
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-domain0 ] domain: registered (bootacl: 0/0)
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-domain0 ] bootacl: bootacl not supported, no sync
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-domain0 ] udev: failed to determine if uid is stable: unknown NHI PCI id '0x1668'
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-domain0 ] udev: uuid is stable: no (for NHI: 0x1668)
Apr 13 10:58:22 linuxbox boltd[1256]: global 'generation' set to '4'
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-Laptop 13 (AMD Ryzen 7040Se] device added, status: authorized, at /sys/devices/pci0000:00/0000:00:08.3/0000:c3:00.5/domain0/0-0
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-Laptop 13 (AMD Ryzen 7040Se] labeling device: Framework Laptop 13 (AMD Ryzen 7040Series)
Apr 13 10:58:22 linuxbox boltd[1256]: probing: adding /sys/devices/pci0000:00 to roots
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b1a6-domain1 ] newly connected [iommu+user] (/sys/devices/pci0000:00/0000:00:08.3/0000:c3:00.6/domain1/1-0)
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b1a6-domain1 ] domain: registered (bootacl: 0/0)
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b1a6-domain1 ] bootacl: bootacl not supported, no sync
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b1a6-domain1 ] udev: failed to determine if uid is stable: unknown NHI PCI id '0x1669'
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b1a6-domain1 ] udev: uuid is stable: no (for NHI: 0x1669)
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b1a6-Laptop 13 (AMD Ryzen 7040Se] device added, status: authorized, at /sys/devices/pci0000:00/0000:00:08.3/0000:c3:00.6/domain1/1-0
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b1a6-Laptop 13 (AMD Ryzen 7040Se] labeling device: Framework Laptop 13 (AMD Ryzen 7040Series)
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-domain0 ] dbus: exported domain at /org/freedesktop/bolt/domains/81343804_b0a6_f78f_ffff_ffffffffffff
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b1a6-domain1 ] dbus: exported domain at /org/freedesktop/bolt/domains/81343804_b1a6_f78f_ffff_ffffffffffff
Apr 13 10:58:22 linuxbox boltd[1256]: [7dbf8780-00e9-U3425WE ] dbus: exported device at /org/freedesktop/bolt/devices/7dbf8780_00e9...
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-Laptop 13 (AMD Ryzen 7040Se] dbus: exported device at /org/freedesktop/bolt/devices/81343804_b0a6...
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b1a6-Laptop 13 (AMD Ryzen 7040Se] dbus: exported device at /org/freedesktop/bolt/devices/81343804_b1a6...
Apr 13 10:58:22 linuxbox systemd[1]: Started bolt.service - Thunderbolt system service.
Apr 13 10:58:23 linuxbox boltd[1256]: probing: started [1000]
Apr 13 10:58:23 linuxbox boltd[1256]: [7dbf8780-00e9-U3425WE ] parent is 81343804-b0a6...
Apr 13 10:58:23 linuxbox boltd[1256]: [7dbf8780-00e9-U3425WE ] connected: connected (/sys/devices/pci0000:00/0000:00:08.3/0000:c3:00.5/domain0/0-0/0-2)
Apr 13 10:58:23 linuxbox boltd[1256]: [7dbf8780-00e9-U3425WE ] auto-auth: authmode: enabled, policy: iommu, iommu: yes -> ok
Apr 13 10:58:23 linuxbox boltd[1256]: [7dbf8780-00e9-U3425WE ] auto-auth: security: iommu+user mode, key: no -> ok
Apr 13 10:58:23 linuxbox boltd[1256]: [7dbf8780-00e9-U3425WE ] authorize: authorization prepared for 'user' level
Apr 13 10:58:23 linuxbox boltd[1256]: [7dbf8780-00e9-U3425WE ] udev: device changed: authorizing -> authorizing
Apr 13 10:58:23 linuxbox boltd[1256]: [7dbf8780-00e9-U3425WE ] udev: device changed: authorizing -> authorizing
Apr 13 10:58:23 linuxbox boltd[1256]: [7dbf8780-00e9-U3425WE ] authorize: finished: ok (status: authorized, flags: 0)
Apr 13 10:58:23 linuxbox boltd[1256]: [7dbf8780-00e9-U3425WE ] auto-auth: authorization successful
Apr 13 10:58:23 linuxbox boltd[1256]: [7dbf8780-00e9-U3425WE ] udev: device changed: authorized -> authorized
Apr 13 10:58:31 linuxbox boltd[1256]: probing: timeout, done: [2039475] (2000000)
Edit
not sure if this is the root cause
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-domain0 ] domain: registered (bootacl: 0/0)
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-domain0 ] bootacl: bootacl not supported, no sync
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-domain0 ] udev: failed to determine if uid is stable: unknown NHI PCI id '0x1668'
Apr 13 10:58:22 linuxbox boltd[1256]: [81343804-b0a6-domain0 ] udev: uuid is stable: no (for NHI: 0x1668)