I also want to take a moment to emphasize how badly this USB issue being unaddressed for so long is souring my vibe check towards Framework. I read the whole thread and there is almost no support at all from them. This is a stark contrast against how things were after the launch of the first product (Intel Framework13) where they actually debugged USB issues with someone’s crappy cheap USB hub not working and they patched some firmware to fix a bug they had in their firmware/BIOS controller (or something like that, going from memory here). That was amazing to see back then. I was (and still am…. for the time being) a big Framework fan. I hope they can turn this issue around and restore my confidence.
This is me praising them handling another issue very well:
Anyhow, I reached out to them for support directly we’ll see where that goes.