Hey folks 
Ubuntu user here. I’m experiencing a random amdgpu crash on my FW 13 Ryzen AI series and wanted to see if there’s anyone else affected.
Some details about my setup:
- FW model: FW 13 Ryzen AI 9 HX 370
- OS: ubuntu 24.04.2 (LTS)
- Kernel: 6.11.0-25-generic
- Other: I’m using an external monitor connected through HDMI
Sypmtoms:
- Image on both monitors freeze
- Computer doesn’t respond to any inputs (KB, mouse, changing TTys (couldn’t try the sysrq-trigger when that happened)
- Sound is sometimes still working
- Only way to get back to working is to restart the computer
This is the crash:
may 08 13:46:35 cheshire kernel: BUG: kernel NULL pointer dereference, address: 0000000000000000
may 08 13:46:35 cheshire kernel: #PF: supervisor read access in kernel mode
may 08 13:46:35 cheshire kernel: #PF: error_code(0x0000) - not-present page
may 08 13:46:35 cheshire kernel: PGD 0 P4D 0
may 08 13:46:35 cheshire kernel: Oops: Oops: 0000 [#1] PREEMPT SMP NOPTI
may 08 13:46:35 cheshire kernel: CPU: 16 UID: 0 PID: 51010 Comm: kworker/u98:6 Tainted: G O 6>
may 08 13:46:35 cheshire kernel: Tainted: [O]=OOT_MODULE
may 08 13:46:35 cheshire kernel: Hardware name: Framework Laptop 13 (AMD Ryzen AI 300 Series)/FRANMGCP09, BIO>
may 08 13:46:35 cheshire kernel: Workqueue: events_unbound commit_work
may 08 13:46:35 cheshire kernel: RIP: 0010:dcn20_build_mapped_resource+0xd4/0xf0 [amdgpu]
may 08 13:46:35 cheshire kernel: Code: 31 ff c3 cc cc cc cc 4c 8d a3 e8 05 00 00 48 89 df 4c 89 e6 e8 fd d7 f>
may 08 13:46:35 cheshire kernel: RSP: 0018:ffffac83a52f7508 EFLAGS: 00010246
may 08 13:46:35 cheshire kernel: RAX: 0000000000000000 RBX: ffff939ad73430e0 RCX: 0000000000000000
may 08 13:46:35 cheshire kernel: RDX: ffff939ad7343890 RSI: ffff939ad73436c8 RDI: 0000000000000000
may 08 13:46:35 cheshire kernel: RBP: ffffac83a52f7518 R08: 0000000000000001 R09: 0000000000000000
may 08 13:46:35 cheshire kernel: R10: 0000000000000000 R11: 0000000000000000 R12: ffff939ad73436c8
may 08 13:46:35 cheshire kernel: R13: ffff939683800000 R14: ffff939ad7340000 R15: 0000000000000003
may 08 13:46:35 cheshire kernel: FS: 0000000000000000(0000) GS:ffff93a55e400000(0000) knlGS:0000000000000000
may 08 13:46:35 cheshire kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
may 08 13:46:35 cheshire kernel: CR2: 0000000000000000 CR3: 00000007c043e000 CR4: 0000000000f50ef0
may 08 13:46:35 cheshire kernel: PKRU: 55555554
may 08 13:46:35 cheshire kernel: Call Trace:
may 08 13:46:35 cheshire kernel: <TASK>
may 08 13:46:35 cheshire kernel: ? show_regs+0x6c/0x80
may 08 13:46:35 cheshire kernel: ? __die+0x24/0x80
may 08 13:46:35 cheshire kernel: ? page_fault_oops+0x96/0x1b0
may 08 13:46:35 cheshire kernel: ? do_user_addr_fault+0x4b2/0x870
may 08 13:46:35 cheshire kernel: ? find_more_pipes_for_stream.isra.0+0xa0/0x4a0 [amdgpu]
may 08 13:46:35 cheshire kernel: ? exc_page_fault+0x85/0x1c0
may 08 13:46:35 cheshire kernel: ? asm_exc_page_fault+0x27/0x30
may 08 13:46:35 cheshire kernel: ? dcn20_build_mapped_resource+0xd4/0xf0 [amdgpu]
may 08 13:46:35 cheshire kernel: ? dcn20_build_mapped_resource+0xc3/0xf0 [amdgpu]
may 08 13:46:35 cheshire kernel: dc_resource_acquire_secondary_pipe_for_mpc_odm_legacy+0x176/0x2e0 [amdgpu]
may 08 13:46:35 cheshire kernel: map_pipes_for_plane+0x312/0xcf0 [amdgpu]
may 08 13:46:35 cheshire kernel: dml2_map_dc_pipes+0x4b4/0x990 [amdgpu]
may 08 13:46:35 cheshire kernel: dml2_validate_and_build_resource+0x4a9/0x5f0 [amdgpu]
may 08 13:46:35 cheshire kernel: ? dml2_validate_and_build_resource+0x4a9/0x5f0 [amdgpu]
may 08 13:46:35 cheshire kernel: dml2_validate+0x64/0xc0 [amdgpu]
may 08 13:46:35 cheshire kernel: dcn35_validate_bandwidth+0x37/0x90 [amdgpu]
may 08 13:46:35 cheshire kernel: update_planes_and_stream_state+0x320/0x610 [amdgpu]
may 08 13:46:35 cheshire kernel: update_planes_and_stream_v2+0x191/0x6b0 [amdgpu]
may 08 13:46:35 cheshire kernel: ? optc1_get_vblank_counter+0x20/0x80 [amdgpu]
may 08 13:46:35 cheshire kernel: dc_update_planes_and_stream+0x84/0x110 [amdgpu]
may 08 13:46:35 cheshire kernel: amdgpu_dm_commit_planes+0x5bf/0x1750 [amdgpu]
may 08 13:46:35 cheshire kernel: amdgpu_dm_atomic_commit_tail+0xa0a/0x10a0 [amdgpu]
may 08 13:46:35 cheshire kernel: ? amdgpu_crtc_get_scanout_position+0x27/0x50 [amdgpu]
may 08 13:46:35 cheshire kernel: ? drm_crtc_vblank_helper_get_vblank_timestamp_internal+0xfd/0x400
may 08 13:46:35 cheshire kernel: ? _raw_spin_lock_irqsave+0xe/0x20
may 08 13:46:35 cheshire kernel: ? dma_fence_default_wait+0x165/0x210
may 08 13:46:35 cheshire kernel: ? wait_for_completion_timeout+0x110/0x150
may 08 13:46:35 cheshire kernel: ? dma_fence_wait_timeout+0x112/0x140
may 08 13:46:35 cheshire kernel: commit_tail+0xca/0x1b0
may 08 13:46:35 cheshire kernel: ? __schedule+0x281/0x6b0
may 08 13:46:35 cheshire kernel: commit_work+0x12/0x20
may 08 13:46:35 cheshire kernel: process_one_work+0x178/0x3d0
may 08 13:46:35 cheshire kernel: worker_thread+0x2de/0x410
may 08 13:46:35 cheshire kernel: ? _raw_spin_lock_irqsave+0xe/0x20
may 08 13:46:35 cheshire kernel: ? __pfx_worker_thread+0x10/0x10
may 08 13:46:35 cheshire kernel: kthread+0xe1/0x110
may 08 13:46:35 cheshire kernel: ? __pfx_kthread+0x10/0x10
may 08 13:46:35 cheshire kernel: ret_from_fork+0x44/0x70
may 08 13:46:35 cheshire kernel: ? __pfx_kthread+0x10/0x10
may 08 13:46:35 cheshire kernel: ret_from_fork_asm+0x1a/0x30
may 08 13:46:35 cheshire kernel: </TASK>
may 08 13:46:35 cheshire kernel: Modules linked in: tls rfcomm snd_seq_dummy snd_hrtimer xt_tcpudp xt_mark xt>
may 08 13:46:35 cheshire kernel: snd_pcm_dmaengine snd_hda_core amdxcp snd_rpl_pci_acp6x mt7925e snd_hwdep d>
may 08 13:46:35 cheshire kernel: amd_pmc joydev serio_raw mac_hid sch_fq_codel msr parport_pc ppdev lp parpo>
may 08 13:46:35 cheshire kernel: CR2: 0000000000000000
may 08 13:46:35 cheshire kernel: ---[ end trace 0000000000000000 ]---
Does anyone have any ideas as to how to navigate or work around this? I believe these issues are the same that are hitting me:
Unfortunately, 6.15 is far from the Kernel I’m using and that is closed, so I was hoping someone was having these issues while having a workaround.
I love the laptop, but I’ve been hitting two amdgpu issues (the other one AMDGPU random crashes on Ryzen AI HX 370 (6.14.4-arch1-1)) and it’s been rough.
Anyways, thanks al!