Audio expansion card not working (worked before)

Corey_Hickey · November 2, 2024, 5:39pm

Which Linux distro are you using?
Which release version?

Debian Sid, updated about a week ago.

Which kernel are you using?

6.11.4

Which BIOS version are you using?

3.03

Which Framework Laptop 16 model are you using? (AMD Ryzen™ 7040 Series)

AMD Ryzen 7 7840HS w/ Radeon 780M Graphics

I have had this laptop for about a month. When I first got it, I tested the audio expansion card. My notes were that this showed up under ALSA as card #2 and I didn’t have any issues. I hadn’t used the audio card since then, until I tried to now, and I can’t make it work.

To be clear, I am referring to:

I don’t have the device listed:

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 0: ALC295 Analog [ALC295 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

I had thought the audio card was a USB device. I don’t see it in lsusb, though.

$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 003: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 004: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 005: ID 32ac:0014 Framework Laptop 16 Numpad Module
Bus 001 Device 006: ID 0e8d:e616 MediaTek Inc. Wireless_Device
Bus 001 Device 007: ID 27c6:609c Shenzhen Goodix Technology Co.,Ltd. Goodix USB2.0 MISC
Bus 001 Device 008: ID 32ac:0012 Framework Laptop 16 Keyboard Module - ANSI
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 05e3:0625 Genesys Logic, Inc. USB3.2 Hub
Bus 002 Device 005: ID 0bda:8156 Realtek Semiconductor Corp. USB 10/100/1G/2.5G LAN
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 0bda:5634 Realtek Semiconductor Corp. Laptop Camera
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 002: ID 32ac:0002 Framework HDMI Expansion Card
Bus 007 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

Things I have tried are:

Reverting to the Linux 6.10 kernel that I think was running when I initially tested the audio card.
Unplugging and re-plugging the card; nothing shows up in dmesg for the disconnect or the connect.
Plugging the module into a different known-working slot (still nothing in dmesg). Likewise, using my Ethernet module to ensure that my usual audio module slot is working fine.
Booting a Debian stable live USB stick, checking lsusb and dmesg and unplugging/plugging the module.
Plugging in a separate, brand-new audio module; same results.
modprobe snd_usb_audio (module loads, but doesn’t do anything).

At this point given that a brand new card does not work either, I’m pretty sure I have a software/configuration issue, but I don’t know what is wrong.

Can somebody with an audio expansion card and Linux please help me with:

Does the device show up in lsusb? If so, please paste the entry.
What driver is responsible for handling the audio device? sudo dmesg | grep snd should show it, I think.

Any other advice would be welcome.

Thank you,
Corey

Corey_Hickey · November 2, 2024, 7:29pm

Do you mean something like usbreset? I don’t think that can help me here, since the device is never even detected, but I’m not sure what you mean.

Physically unplugging and re-plugging the card should reset it as well, I would think, but I see no messages from the kernel when I do that.

I also tried a power cycle of the laptop, with 30 seconds in between power off and power on.

Corey_Hickey · November 2, 2024, 8:37pm

I tried Ununtu 24.04.1 LTS live from a USB stick. That did not work either, as far as I could tell.

no listing in aplay -l
no apparent listing in lsusb
no messages from the kernel when unplugging and re-plugging the card

-Corey

Corey_Hickey · November 3, 2024, 2:44am

Ok, I figured it out. The USB device doesn’t appear until headphones (or some such) are plugged in. Then:

 Nov 02 19:35:37 lizard kernel: usb 1-2.3: new high-speed USB device number 10 using xhci_hcd
Nov 02 19:35:37 lizard kernel: usb 1-2.3: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
Nov 02 19:35:37 lizard kernel: usb 1-2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Nov 02 19:35:37 lizard kernel: usb 1-2.3: Product: Audio Expansion Card
Nov 02 19:35:37 lizard kernel: usb 1-2.3: Manufacturer: Framework
Nov 02 19:35:37 lizard kernel: input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c2:00.3/usb1/1-2/1-2.3/1-2.3:1.2/0003:32AC:0010.000D/input/input21
Nov 02 19:35:37 lizard kernel: hid-generic 0003:32AC:0010.000D: input,hidraw12: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c2:00.3-2.3/input2
Nov 02 19:35:37 lizard acpid[1424]: input device has been disconnected, fd 20
Nov 02 19:35:38 lizard kernel: usbcore: registered new interface driver snd-usb-audio

The device shows up in lsusb as:

Bus 001 Device 010: ID 32ac:0010 Framework Audio Expansion Card

When headphones are unplugged, the device disappears.

Nov 02 19:38:21 lizard kernel: usb 1-2.3: USB disconnect, device number 10
Nov 02 19:38:21 lizard acpid[1424]: input device has been disconnected, fd 20

Wow, that behavior is counterintuitive. There should be no problem now that I understand, but this should really be documented in a manual somewhere.

sinatosk · November 3, 2024, 3:31am

I have a USB C to 3.5mm by ugreen that does this

I think Framework’s card readers do the same.

I think they do it for power saving reasons

Geoffrey_Leach · November 6, 2024, 6:25pm

I am experiencing what appears to be the same problem. On plugging in headplones, the kernel reports:
[766864.558600] usb 1-2.2: new high-speed USB device number 16 using xhci_hcd
[766864.679872] usb 1-2.2: New USB device found, idVendor=32ac, idProduct=0010, bcdDevice= 0.02
[766864.679877] usb 1-2.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[766864.679879] usb 1-2.2: Product: Audio Expansion Card
[766864.679880] usb 1-2.2: Manufacturer: Framework
[766864.933659] input: Framework Audio Expansion Card Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:c1:00.3/usb1/1-2/1-2.2/1-2.2:1.2/0003:32AC:0010.0010/input/input26
[766864.986514] hid-generic 0003:32AC:0010.0010: input,hidraw11: USB HID v1.11 Device [Framework Audio Expansion Card] on usb-0000:c1:00.3-2.2/input2

Laptop 16 (AMD Ryzen 7040 Series)
Rembrandt Radeon High Definition Audio Controller

Corey_Hickey · November 7, 2024, 7:07am

I think what @sinatosk says makes sense: that it’s probably to save power.

For all I know, that’s expected behavior for USB audio devices in general, but first-time users of such things (like myself) can get tripped up. This could easily be cleared up by documentation, but the audio expansion card doesn’t have any that I can find. That’s my only gripe.