Hello, I apologize if I posted this in the wrong subforum.
I won’t be home until a few more days, but my fw13 has already arrived and a delivery has been attempted. I can’t find any place to change the time of delivery, which I was usually able to do with DPD, GLS, DHL for much cheaper packages. Can someone explain to me how to do that? I downloaded the FedEx mobile app, but still dont have an option to edit delivery time
You will propably need to call their (fedex) customer service to change the delivery/rearrange it.
This is community support, I don’t think other community members can help you with that.
I believe this is the process you need to follow, at least for US : My Framework Laptop preorder has shipped but I'm away from my home/business temporarily
I believe fedex has a feature called vacation hold where you can have FedEx hold you package for up to 2 weeks before delivering it. You will need to make a FedEx account to manage it and you should be able to see it when you track your package on the website. There should be a more options button where you can choose vacation hold.
If you will be back within a week, you can choose for them to hold at a delivery center or walgreens. They will hold the package for one week before shipping it back if it is not checked out. You will need to provide ID to check it out.