Update 1: I’m on day 10 (business day 6) with Clearance Delay in Alaska.
Contact Framework support. Looks like yours didn’t get automatically pushed through.
Update 2: Framework support is aware and have been keeping me updated. They’re reaching out to FedEx and waiting to hear back from them.
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Nice. Hope you get yours soon!
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Update 3: Delivered today!
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Epic! Hope you enjoy it. This thing has been awsome. I just need to find a new backpack as its a lot bigger than my old laptop
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Batch 13, day 5 (3 business days) of stuck in clearance delay. Is it better to contact framework support or FedEx or both to try and move it through?
No need to take any additional action at the moment, delays are usually cleared out in a few days and are monitored by our logistics team.
Not quite a clearance delay, but I ordered my first Framework last week (FW13, Ryzen 7840U) and got an email today that all shipments to Australia have been delayed.
(By 2-3 weeks according to the shiny new banner at the top of the main site)
Obviously these things can’t be helped when it’s an issue with the shipping company, but that doesn’t make me any less impatient for my shiny new tinker machine!
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