Convince me not to return my laptop

I have had noting but problems with it ever since installing the graphics module. Bazzite and CachyOS have a no screen on boot issue, SteamOS 3.8.11 doesn’t regognize the dGPU at all and has strange artifacting and Mint keeps breaking the Steam client, making me have to reinstall it every time on startup.

The only OS that seems to work with little to no issue is Win11, but that’s not the use case I wanted it for.

I have been back and forth with Framework support for almost a month and so far, but they have been very little help. I’ve tried being patient, because it’s a niche device, but my patience with it has worn so thin, it’s nearly non-existent.

I am not sure if this helps your use case since I do not have an external graphics card. But for Linux and Steam stability both Debian 13.5 and Ubuntu 26.04 seem to work OK for me. I have played games using Steam on both. Again I dont have an external GPU and the games i play on steam are just turn based strategy games that the iGPU can handle easily. I have the FW 16 Ai 9 HX370 with 64GB ram. Thanks!

Before I got the dGPU, Bazzite was ‘just fine’, but after introducing that thing, nearly every single distro broke. I’ll try Ubuntu and Debian when I get home from work. I’m just annoyed because I wanted a SteamDeck-like experience, but none of the ‘game mode’ distros work right with the 7700s

I think the root cause may be the 7700s. Maybe the Ubuntu “may” work being a very popular distribution but no guarantee, I would expect to see random “glitches” etc… but how annoying there is only one way to find out :slight_smile: sorry I was of not much help but I do wish you good luck.

Is the dGPU the AMD or the NVIDIA - sounds like the AMD but checking. You might try booting from a liveusb of something like Pop!_OS, which purportedly has a solid setup for dGPU. I am running either arch or cachyos on my 16" with 7700 and it is working fine, so you have have a hardware issue with the dGPU, the interposer may not be working as intended, or maybe some config is funky. Best of luck.

Yes, it’s 7700s. I don’t believe it’s a hardware issue, because it was already replaced and the same issue persisted. I ran Win11 to see if I got a similar result, but after installing the latest drivers, it ran just fine under Windows.

The good news then is that it is solvable. The bad news is that that can be an adventure in linux.

That’s the annoyance I have rn. I was more or less sold a ‘it just works’ experience, since FW is partnered with Bazzite, but my personal experience has been anything but positive. I’ve tried every solution I could possibly look-up with my very limited Linux experience, but every time, I keep getting roadblocked.

I have a batch 1 FW 16 7040 series which came with the rx7700s and run Arch since day 1.

I haven’t tried any other distros, but I can confirm that on my batch 1 FW16, the RX7700s does work just fine.

The only caveat is that for some applications, I need to set DRI_PRIME=1 to force using the dGPU.

I had that issue with more recent LiveISOs of Arch on nVidia GPUs and had to set a kernel parameter. Does yours boot a Fedora Live ISO ?

Hey! Have you been speaking to the Linux team, or general support? If you’re unsure, feel free to shoot me a DM with the email address you used to contact support and I’ll take a look.

I have no idea what it boots into. Whater the out-of-box package for Bazzite it uses. All I know is it uses Grub and KDE. Anything beyond that, I have no clue.

Where you plugging in the display? Note, probably best not to plug it in the back. Use the side ports.

No external screen was used, just the stock laptop screen.

I solved it(at least for Bazzite). I was initially using Bazzite Deck, which is fine, if you’re only using the iGPU, but I needed to use the desktop version. Well… the latest version is broken. It takes me straight to BASH. So I tried installing the legacy version, that seems to work after some tweeking. Guess it wasn’t really a hardware fault, like I originally thought, when initializing my support ticket.

Slight adition to the solution to the problem. I spoke with a Bazzite rep about my issue and found out that aparently it was Rufus that was the source of my Linux Woes. I had no idea I was setting myself up for failure, due to the type of boot media creation tool I was using. Apparently Rufus can partially or fully corrupt a boot installer.