Why did you open orders for France and Germany only in Europe? It makes no sense to me. I’ve never had issues ordering products from other countries inside the EU before.
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Probably because the EU is not so U as we think. One example: try to go buy a car in Germany and taking it to Spain or Portugal… You’ll be taxed for an import! Logic…
Anyway, quite sure some legal enclaves might be around there somewhere… Amazon Germany can’t ship everything to France or other countries either…
Just my guess… I might be wrong by the distance between the earth and the moon…
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I’m not sure about cars, don’t even own one tbh. But I do know that car dealers often import used cars from Italy to Slovenia.
As for electronic devices and other stuff, I’ve never had issues ordering from obscure online shops that had the best price on geizhals.eu.
Anyone knows if the first EU batch is on time ?
I’m beginning a new job by the end of february, it would be amazing if I could start directly on my brand new shiny framework 
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Today i received my tracking number, but i cant track the shipment right now (the laptop is probably still in frameworks hands). Now it depends where they are shipping from, but it seems like the Batch is in time.
My tracking number also didn’t work. Support answered within hours and told me that the fulfillment partner only transferred 11 of the 14 tracking number digits. I’m sure they will contact these cases asap with the right tracking number. I ordered from Germany.
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Ok interesting, maybe you can tell us when you receive the correct tracking number. Because im curious to see if they contact me too without me opening a ticket.
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Try to order a Macbook from Apple within the EU. It will be shipped from Czech Republic(at least all of my apple orders where sent from there, even though I ordered from Hungary).
Cars are a different story, there are also reseller rights in some of the countries, that’s why amazon can’t ship any product anywhere.
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I can order laptops from the UK (for example, PC Specialist) to almost anywhere in the EU. The UK isn’t even in the EU anymore. 
Same with niche Linux laptops from Germany (Tuxedo) and Spain (I forget the name), as well as Starbook and the Purism.
And, of course, let’s not forget that I have always been able to order from System76 in Colorado, United States of FWEEDOM, and even some manufacturers in Australia.
Anyway, my own problem is solved: NL (yay!), Austria and Ireland started taking orders today.
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Any news on opening up to more countries in Europe? Spain or Portugal would work for me and I can’t wait to get my hands on a framework
I’d love to see shipping open to Belgium. I know we’re not a big market but I know a lot of people who’d dig the idea of the product and buy it instantly.
What I still don’t get is, the EU is a single market, they could ship to all EU member states since they can ship to some.
It really isn’t as simple as that - every EU member state has different local laws that will need to be complied with, and logistical challenges, if they want to offer proper support to that country.
Sending something to a country is easy. Doing the job properly and actually setting up business in a country, and providing proper support, is much more difficult.
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What are those local laws? I don’t know about any which would affect laptops.
On the support side, what kind of a support do you mean? I wonder what they offer in Germany and how so they couldn’t offer that EU wide. Is that a phone line? We are pretty much in the same timezone, so they could cover whole EU. Do they worry about the language? Come on, who would buy a framework laptop without speaking english?
And you don’t need a company in every country to sell within the EU. You need a company in one of the EU members, that’s all.
I guess the issue is more that they still can sell more laptops then they can produce due to the initial hype. But that will die off, many of us, who are excited to get a framework will fed up waiting and will buy something else.
Don’t worry, the people buying the laptop will have patience. There’s no other notebook like it. Interchangeable mainboards, I/O, the ability to just get the bear-bones without price hikes because you’re not paying for the extra parts.
You don’t know what’s going behind the scenes, they could have worked out the laws and regulations right as we speak. It’s just really hard to ship stuff inter-continentally, setting up a business over the pond just to receive and ship orders is even harder.
Laws like packaging heights, weight requirements and local postal service mandates make the process of shipping a laptop (functioning and not damaged nonetheless) really hard when your HQ isn’t even on the same continent. Don’t forget that Framework Computer inc. is still in its startup stages and has yet to acquire a lot of experience, contacts, and/or manpower within its industry.
@Cheese I think you are missing my point. The EU is a free market and since they are already selling to a few members, they are meeting the regulations for all members.
As for the shipping, there are providers serving the whole EU, so that also shouldn’t be an issue.
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Absolutely, the EU is a free market. But internally they could be working with a shipping provider that’s only shipping to countries with a certain volume of laptops. The company could also only be shipping to countries where there’s greater demand.
As said in the last comment, there could also be local issues with shipping providers, or authorities.
It’s not just because the EU has regulations in which states that a company ‘could’ ship to every EU member without extra taxation or with certain requirements met by members that should make the process easier that they have to.
It might just not be economical or worth the hassle to ship laptops or products right off the hook. With a little patience, your country will have availability if not for the marketplace yet, for the laptop.
Well, I’ve been waiting for over half a year now. I’m in the market of buying a new laptop and I really need one soon. Since the covid restrictions have been lifted I’ve been traveling around and I work remote and currently own a laptop with 4GB RAM which really limits my work when I’m not at home. I’ve been waiting for that laptop for too long now I am loosing patience (and money).
All they need is to enable to pick the shipping country in the German store and I don’t know where the issue is since I will otherwise buy a random laptop from German Amazon anyway.
Shipping to Germany is available if I’m understanding correctly that you are from Germany.
I was able to configure a laptop and put in a shipping address, if you’re having issues with ordering you can always contact Framework via their support lines.