All couries say this - I run an ecommerce business and regularly have customers contact me and say they spoke to the delivery company and were reffered back to me for more info but if I contact the courier they can’t tell me any more than they told the customer. It’s just a way to kick the can down the road and hope the thing gets delivered before anybody gets too angry.
Received my stage 3 email during the night. The money hasn’t left my account yet (or seems to have been attempted) so still waiting patiently, good to see things moving on for nearly everyone!
UK DIY i7
Have you considered writing to support yet? I am not really sure if I should. I mean, yeah they are a few days late, but maybe its nothing. Dont know if I should bother them
I assume that they are waiting for something that is missing. Sucks, but I plan not to bother support with it yet. For all I know Stage 5 mail might have just gone missing. I did not receive a Stage 3 either and on Reddit I saw that someone received a mail long after the device had been shipped.
Overall communication could be improved, especially if missing components are the reason. But well, I’ve had worse experiences and all they promised was “shipping in February”.
I cant really judge the communictation, since a friend had to order for me, because I dont own a credit card. But I also didnt get a stage 3 mail afaik
Looks like Ireland at least is going to be able to order in Batch 9, so very little wait at all it seems. Seems like they are just extending the existing European batches to new countries. Good way of working I think
They also said they are setting up a location in Germany which will be fulfilling Marketplace orders, so parts should be available in Europe at some point soon - that’s very encouraging
I have the same top two entries with the same time stamps for my own DPD delivery in the UK. Might be generated by a pallet rather than an individual package. (DIY i7, RAN, SSD, 6 modules, PSU.) The earlier three entries are similar, but different time stamps.