This is paramount, because it acknowledges a truth that companies like Apple would never dare acknowledge. In fact their marketing is finely tuned to not do that very thing. This acknowledges that nothing can be made that is 100% perfect. Since this is the reality of the physical world we inhabit, Framework’s approach while novel and unique should be nothing but logical and rational.
A laptop is an extremely complex product that most consumers are deftly unaware of. That is another reason why the openness from Framework is such a rare thing today. It shouldn’t be. These are just some of the reasons I’m a Framework customer and encourage all I meet to be one as well. Not because the laptop is perfect, but because Framework as a company is so unique and is supporting the consumer more than any other laptop manufacturer I’m aware of.