I see that there was already a topic on this similar issue here: [SOLVED] Windows Hello Fingerprint Sensor no longer working - #12 by Joe_Smith
That topic was marked “solved” even though others and myself still complained of this issue. I’m starting a new topic isolated on the variation of the big that can be fixed by cycling the finger print sensor disable and re-enabled via device manager.
Here is the same post I made the aforementioned post.
I just got my F13 1280P model and I’m having the same issue. About once per day I wake the laptop to find it asking for my Pin instead of Biometric Fingerprint. I then check device manager to find the sensor in a error state. If I cycle it, (disable and re-enable) it works fine for another day surviving sleep cycles etc…
My sensor has driver Goodix - 1/27/2022 - 3.12804.0.170
I’m hoping someone else on here has found a permanent solution as I can’t find any newer driver online anywhere…