Framework 13 AMD Hard Crashing Issue

Framework Laptop 13 Linux
21

Sorry I didn’t see this in time James, typing this back on my FW 13 with the replacement mainboard fitted :slight_smile:

I really hope the new mainboard doesn’t have the same issue. I will report back if I have trouble, noting it took 2-3 weeks before I started to get the crashing issue on my original hardware.

Edit: Also just recording that the replacement mainboard’s box had been already been opened (seal was broken). I assume it was just from extra testing before being sent out :person_shrugging:

22

Dang it! Getting the same crashing on my replacement mainboard :cry: I’ve run sudo ectool panicinfo but it says “no panic data”.

23

Hi
After a crash, please also include the output from “ectool console”
After each crash, also report:

  1. what is plugged into the expansion slots. Make and model of device and which slot number.
  2. what is plugged into the expansion bay (back)
  3. what apps were running at the time.
  4. what OS version was running at the time.

The reason I am asking is that I cannot reproduce the problems you are seeing, and I would like to. The above info might help me do that.

24

I’ve swapped my 2x 32GB 5200MHz for my 1x 32GB 5600MHz and have not had a crash since (several hours of running) :person_shrugging:

I ruled out the expansion slots as the crashing happened with no expansion cards fitted. Any sort of charger/power connect and the constant crashing returned. To answer your question though, I’m connected to an Alogic USB-C dock and using DP Alt Mode.

Expansion bay? I don’t think I have one on the FW13?

Not specific to an app, as I’ve had the crash occur many times during my system boot up. But often more likely to crash when I execute a heavish task (e.g. open Firefox, running go test, nixos-rebuild, etc)

I’m running NixOS stable currently, kernel v6.11.2 … have tried a few different kernels and also had the crashing on Fedora v40 Live USB.

If the crashing returns I’ll try ectool console and let you know.

25

Would you be able to test with kernel 6.12? It has just been released and has a fix related to crashes specific to AMD 7000 cpus.

26

Not currently experiencing the crashing (since trying different RAM again). If I get a chance I’ll try kernel 6.12

27

Have had a few days of full-time use at home and the office with no crashing on 5600 MHz RAM. Odd that the new mainboard crashes with 5200MHz but not 5600MHz; both sticks were definitely crashing my original mainboard.

28

It is indeed odd but 5200 not working is a well known quirk, this may get fixed in a future agesa if we ever get another bios update.

But as it is 5200 is not recommended at all for amd frameworks. 5600 and 4800 both work pretty well in most cases.