Framework 13 randomly going to sleep, won't boot again without effort

Community Support
1

In the middle of a video call, the laptop randomly went to sleep with no input on my part. It wouldn’t boot again for another 15 or so minutes of trying to get it to wake back up. Not sure what to try. After a restart cycle, it popped up the same issue where once it fully started up it put itself to sleep. After another 5 minutes I got it back up and it seems to be stable for now.

Windows 10

2

Is your Framework near any magnets?

4

I think it’s been on top of a magnetic desk mat every now and then, but I don’t think for any particularly long time

5

The lid closed sensor is activated by a magnet, so if one comes within range the machine will go into suspend. It is located on the left hand side by the audio jack if I am not mistaken.

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