Framework 13 randomly going to sleep, won't boot again without effort

[Robert4]

In the middle of a video call, the laptop randomly went to sleep with no input on my part. It wouldn’t boot again for another 15 or so minutes of trying to get it to wake back up. Not sure what to try. After a restart cycle, it popped up the same issue where once it fully started up it put itself to sleep. After another 5 minutes I got it back up and it seems to be stable for now.

Windows 10

[Jake_Richter]

Is your Framework near any magnets?

[amoun]

Welcome but see

I cant get it to turn on

Please update your post to include answers to each of the questions listed in the Community Support template post. PLEASE READ BEFORE POSTING: Are you looking into the forum because you’re having potential issues with your Framework laptop? Before creating a post, we may have a guide, FAQ, or thread that can hopefully help! In the body of your post, please include those following details. Which OS (Operating System)? Which release of your OS (Operating System / Windows 10, 11, Distribution…

[Robert4]

I think it’s been on top of a magnetic desk mat every now and then, but I don’t think for any particularly long time

[lbkNhubert]

The lid closed sensor is activated by a magnet, so if one comes within range the machine will go into suspend. It is located on the left hand side by the audio jack if I am not mistaken.