Framework 16 goes haywire; zooms in, presses random keys perpetually

Hello. Got the Framework 16 less than three months ago and already experiencing issues with it. The main problem is that it’ll often randomly zoom very closely onto the cursor and/or start typing random keys perpetually. I suspect it has something to do with the keyboard, but I’m not sure how to approach this. Any guidance would be appreciated!

What OS are you running, is it reproducible and if so what are the steps to do so, what software is running when it occurs, is there anything notable in the logs, and does it occur/can you reproduce it when booting from a live USB?