Framework Laptop 16 User Reviews

Hey, I have the same temperature issue and I gathered a bit of information using Dustin L. Howett / ectool · GitLab
I installed it using GitHub - tlvince/ectool.nix: ectool with support for the Framework Laptop 13 AMD Ryzen 7040 Series and it worked correctly on my 16.
After running ectool thermalget using the binary from the repo I got this table back (I don’t have a GPU)

sensor  warn  high  halt   fan_off fan_max   name
  0      363   363    378      0       0     ambient_f75303@4d
  1      363   363    378      0       0     charger_f75303@4d
  2      363   363    378    320     335     apu_f75303@4d
  3      381   381    400    338     370     cpu@4c
  4        0     0      0      0       0     gpu_amb_f75303@4d
  5      344     0      0    323     347     gpu_vr_f75303@4d
  6        0     0      0      0       0     gpu_vram_f75303@4d
  7        0     0      0    323     353     gpu_amdr23m@40
(all temps in degrees Kelvin)

It seems like the fans are completely off until the cpu is at 338K, or about 64,85°C. I don’t know anything about laptop cooling but still I find this temperature very hot for just starting up the fans.

You can then control the fans directly by using ectool pwmsetfanrpm <rpm_number> or ectool fanduty <percentage>.
I also noticed you can override the temperature trigger of the fans using ectool thermalset however I have no idea how safe manipulating this is, hoping a Framework employee responds.

3 Likes

Hard agree with your points about the touchpad and the physical design of the deck.

I hate all the hard edges and have literally filed mine down on the spacers, the touchpad and up by the F keys to make them bevelled.
There is a reason why every other laptop company in the world makes their keyboard deck as smooth and seamless as possible, cos framework feels awful in comparison.

I have fixed the rattley touchpad with a little electrical tape.

The other physical annoyance I have is the empty space vertically between the deck and the midplate, and the midplate and the components underneath.
This allows flex, since there is not enough padding to eliminate the empty space, and the midplate is not rigid enough to compensate.
It feels janky and underbaked and gives off cheap chromebook and bad plastic laptop vibes.

I’ve taped extra plastic on to the midplate and it’s fixed most of the mush. Given the price we are paying, I can’t forgive it or give framework a pass. Tolerances and fit and finish need to be better.

My feeling is that we’ve all been served up a substandard feel and design so that framework can chase the dream of modular keyboard deck, which is just not an important selling point for me.

2 Likes

Well, that’s quite subjective.
There’s just a lot of trade-offs around the input deck, which serves most people fairly well.

I do hope that Framework will release a better touchpad module in the future.
There’s some hints that Sensel and Framework were/are in contact, I hope that’ll bear fruits in the future. It’d be really nice if they could incorporate that tech, as it seems to be the most disliked part of the laptop right now.
Ideally they’d release it in two versions, both centered but one of them is the full width so that people can avoid the inconsistent look. Or, maybe they are able to fix the spacers by then and make them consistent high quality. That’d be great as well.

Bevelling the touchpad panels look very doable, they are just sealed aluminium, the colour will be hardly noticeable. The air grille panel above the F keys is painted black, so bevelling there will be very visible.

I’m wondering if there’s some way to make them mount tighter (as in down). Will fiddle with the mounting brackets to see

I added some tape on the midplate where the rubbers would be (I think the tape was ~0.1mm thick), did some engineered tapping to try and bend the panels flatter, and deburred the top edge (scrape with a hardened metal edge, then buff with cloth).

It’s a lot better now. The feel by the bottom keys went from “Eeek!” to “meh”, and the panels are also much better fit with no more rattling when I use the touchpad.

I personally think this is something they could easily improve for later batches. Literally apply more strategic tape to the midplate and debur the top edge.

The panels are quite thin, so I feel that getting them consistently flat is a really hard thing to do.

3 Likes

What browser are you using? And is it installed as a normal system package (not snap, flatpak, or appImage)?

Try adding a udev rule. docs.qmk.fm/#/faq_build?id=linux-udev-rules
~Edit~ And if anyone else needs to apply this, please post your distro.

Summary

Linux udev Rules

On Linux, you’ll need proper privileges to communicate with the bootloader device. You can either use sudo when flashing firmware (not recommended), or place this file into /etc/udev/rules.d/.

Once added, run the following:

sudo udevadm control --reload-rules
sudo udevadm trigger

It helped someone else on Fedora 39 KDE who was also failing to connect. If it fixes that for you, let us know. Might turn out to be something all Fedora 39 users need. Or maybe it’s just Fedora KDE.

3 Likes

Chromium as normal system package.

I installed those udev rules and now it works. So yeah, it’s likely a thing needed for many users. Should be added to the docs I think.

Thanks for the help!

3 Likes

A lot of my disappointment stems from the fact that these feel like easy wins and fixes. Some bevelling here, more padding there would go a long way. And we as customers shouldn’t have to be filing, bending, padding or using a hammer (sorry, I mean engineered tapping :stuck_out_tongue: ) to get up to the expected level of quality.

I feel like they got 90% of the way there, and needed to ship.

I hope they can improve this as a “1.1” refresh.

If we consider something like the car industry, those guys spend a lot of time and money on tuning things like how the doors feel and sound like when they close, because they affect how a customer perceives the quality of the product.

If Framework wants to break out from the world of us hobbyists and enthusiasts, this is the sort of thing that they need to fix.

6 Likes

If you consider the car industry, the first models using a new chassis tend to have NVH issues too. Some of the NVH stuff can only be determined when its been through customers hands.

I agree this is the sort of thing they need to fix, but if we don’t tell them, then how will they know it’s an issue?
So… don’t be too hard on them, yet.

2 Likes

I will most likely be returning my batch 3 Framework Laptop 16 for the following reasons:

  • The rear stand in the expansion module digs into my legs when used on my lap, as I mentioned here and on Reddit
  • Poor build quality: The input modules don’t line up and have hard plastic lines, as you can see in these pictures
  • So-so battery life

Exactly.

Can Framework fix these problems? Maybe, but $2,000 is a lot of money to gamble on a maybe. I’m trying not to fall for the sunk cost fallacy.

There are some things I like about the laptop.

  • My choice of the exact ports I want (with a few limitations about placement)
    • This is my number one reason for choosing Framework. I hate dongles!
  • The display is beautiful, once you turn off AMD Veri-Bright
  • And of course unmatched repairability and upgradability

I’m very disappointed because I was so hyped and looking forward to getting this laptop for months.

I’m thinking about a couple different options:

  • Downgrade to the AMD Framework 13
    • Still get to pick my ports…just fewer ports
    • Less screen real estate
    • More portable
    • More mature platform
    • Keep my storage and RAM
    • Save a little money
    • Still supporting Framework
  • Switch to the base model of the 2023 Dell XPS 15 (9530) and replace the RAM and SSD with what I have
    • About the same price as a base DIY Framework 16
    • From a well-established brand
    • A sweet spot between potability and screen real estate
    • A Beautiful screen
    • All USB-C :smiling_face_with_tear:
1 Like

The 13 is quite nice if you like an ultra portable.

I’m using a 13 that I’ll give as a gift after my 16 arrives.

I don’t think you’ll miss the two extra ports. I’m not saying they wouldn’t be nice to have, but four at a time is workable.

It’s very light, very comfortable, and it’s in stock.

2 Likes

[quote=“Sean_Whalen, post:134, topic:44921”]
I will most likely be returning my batch 3 Framework Laptop 16[/quote]

Please do !
One other happy folk will get this baby with a better price because of you !

But … my friend … you’ve been told that this is new model and a first gen, right ? You’re batch 3 and you got plenty of time looking at the review all over the web, right ?

A device being first generation doesn’t mean someone isn’t justified in their reasons to want to return it. There are some physical aspects which become more clear only when you use the device personally. And the two main things he mentioned were not pointed out by any major reviewer as far as I can remember, either because it wasn’t important to them or they didn’t get to encounter them (likely because of not using the laptop on their lap).

7 Likes

Framework should fix those errors before submitting the next batches

Dell’s after-sales service is horrible. In my country there are thousands of complaints

1 Like

I am not sure they can do much about the input modules not being flush with the top, but maybe they can put some soft rubber on the plastic standoff.

Beware, the XPS 14 9440 RAM is soldered, but you can replace the SSD apparently.

Thanks. I got the model wrong. The model my friend suggested is the XPS 15 9320. I’ll edit my post.

The 9320 is the 13 plus. I don’t know what he’s talking about lol. I’m thinking Dell isn’t going to be an option for me.

1 Like

Yes, especially as Dell still uses their crappy palmrest material, this is what you get for 2k from Dell :

1 Like