Hello,
It’s all good, like I said I understand the frustration, and I’m happy to get this moving forward in a positive manner. One of the biggest challenges we’ve had trying to address this previously was the inability to get these crashes to happen in a consistent manner on our own hardware.
I come bearing a small bit of good news. I’ve been able to find a way to force this crash to essentially happen on demand on our AI 300 mainboard. I noticed a couple of users in other threads mention the crash was more likely if their system changed charging state while running. Sure enough, if I plug in the system to AC power exactly as it enters suspend, that consistently crashes it every time.
I’m hoping we’re able to make good use of this and find a fix for the issue, and hopefully I’m able to deliver another update on this relatively soon.