My Framework Laptop 16 running windows randomly shuts off, with no error message and no blue screen, just stops. It doesn’t appear to be associated with a specific program or programs and I’m at a loss as to what to do.
Any help would be appreciated.
If this is the same reaction you get when closing the screen, chances are it’s a magnet in the vicinity of the switch that detects the closed lid. To test, go into windows energy settings and change the behavior for “lid closed” to do something else (nothing, suspend to ram, suspend to disk, whatever).
It isn’t. It’s an abrupt system shutoff, similar to what you would see if you were to unplug a desktop computer while it was running. Everything just goes off, and stays off until I press the power button and it boots as though it was powered off.
Sounds like some kind of power fault, or thermal trip. I’m leaning towards the former. Is this a DIY or prebuilt?
Is the system shutting off completely, or does it crash and then automatically boot up again?
Its shuts off completely and has to be rebooted by pressing the power button.
Prebuilt windows 11. Now the device won’t even boot at all, gets to this and then freezes like this. (Image attached)
Contact support. They can help you.
Hi,
Can you get it to halt in bios screens also.
I think the most difficult part of diagnosing this is the lack of a log record saying why it halted / shut down.
