So I have had the bad luck of having a 11th gen intel I7 fail at three years old, Then the replacement 11th gen intel I7 (bought outta pocket at 299.00) failed at 35 days from arrival.
The system in question belongs to my niece who is attending law school.
My question is this what generation seems to be the most stable / reliable and bonus points if I can reuse the DDR4 ram?
The replacement is technically under warranty but per framework I can only get the same board and after a 2nd failure Im not willing to tak that chance as were already at 220.00 in shipping cost thus far.
side note would love to know what the failure rate is for the 11th gen I7 boards?
Sorry to hear that. Can you describe how they have failed? Maybe it’s a matter or replacing the RTC battery? I am guessing that it is more than that, but it never hurts to ask. Anecdotally, I have three 11th gen boards still chugging along. IIRC two are i7, one is i5.
both boards are 100% dead no power button LED nore do the side charge status LED’s do anything on power connection etc. both boards have been reset, charge for extended periods (directly through on board USB-C ports with no changes.
Niece is a 24 year old but being that she is funding her own way has taken good care of the system no major dents, dings, absence of liquid damage, charging bricks are OEM HP units so not random quality 5th junk.
ended up ordering AMD Ryzen 5 7640U TBH Intel mobile seems to be on a reverse slide (the ultra seems to correct course) but the old fool me once manta kicked in
That’s unfortunate. I recall that if the RTC battery is really cooked the boards can have weird issues. But it sounds like your two may be beyond that. If you wanted to take a flyer you could reach out to Support who will send you a replacement RTC battery for free. Longer-term, your move to the AMD board hopefully will result in a system that works well for years to come. Have a great day, and best of luck getting things sorted out.