i5-1240P (Up to 4.4 GHz, 4+8 cores)
System: Intel® Core™ i5-1240P
I purchased a 12th gen laptop for my son for Christmas last year. We started seeing problems with the laptop powering down using the standard Windows shutdown, also the expansion ports stopped working. I worked with Tech Support around April 6th, and after 4 or 5 emails back and forth it seems like the 3.06 beta at least helped for a bit. Then this week (May 10th) we noticed that the power issue came up again. This time after another 4 or 5 emails back and forth, tech support is now saying my pictures are not clear enough.
I am highly disappointed in this product, I am understanding about new products and working through issues, but after the 2nd round, I am not happy with the laptop at all.
Maybe someone else can shed some light on the issue.