Same issue. I am in the middle of trying to reinstall Bazzite (I messed up my current installation) and then the built-in keyboard went unresponsive. Unplugging all of the expansion cards (and the charger) then rebooting got the keyboard back.
My best guess for fixing this (as a user) is to unplug the charger and then reboot. I’m using one of the earlier AMD models, I believe 7040 is the name.
Apologies for replying to an old thread, but just putting this in here for anyone else coming here via google.
My system: Ryzen 5 7640 - 13 inch - running Windows 11 23H2
Ran into this exact same issue right after installing Skype. Touchpad, power button and fingerprint reader were responsive, the laptop was on battery power. 2 consecutive reboots did not fix it. Turning it off, removing extension cards (2 USB-C, 2 USB-A) while on battery, then turning it back on and re-inserting fixed the issue.
I had the same issue happen just now as well.
I was using my laptop on battery with an external mouse plugged in to USB-A expansion card (other expansion cards plugged in was 2x USB-C and one HDMI).
Decided to give my machine a restart, logged in, then once in the mouse pointer disappeared and keyboard wasn’t responsive. At the same time I noticed the leaf on the battery had come up so it was in battery saver mode. Also, I could still change the backlight with Fn+Spacebar combination.
So I did a force shutdown (press and hold power button). Waitied. Turned back on but this time the keyboard was unresponsive straight away so couldn’t log in.
Came across this thread on my phone.
So I did a force shutdown. Waited. Removed all 4 usb expansion cards. Turned on laptop - hello there. Keyboard came back. Logged in. Waited for everything to boot up. Plugged expansion cards back in. Shut down laptop properly and have now put it on for charge.
Thank you so much for this thread.
The only thing I can think that is causing this is overheating or battery saving.
I have 13inch Intel 12th Gen model bought in 2022.
Just an update to this: it happened again just now.
However, unlike last time, when I did a force shutdown (press and hold power button for 10 seconds), remove expansion cards, turn on, the laptop did come back with everything responsive HOWEVER after a couple of minutes the keyboard went unresponsive again. I hadn’t logged in or re-inserted the expansion cards.
I tried re-inserting the expansion cards to see if that would wake up the keyboard but it didn’t.
So, I thought I would try a press and hold of the power button for 20 seconds, which after turning off the laptop will turn it back on again (expansion cards still inserted at this point).
Funnily enough, when the laptop came back on, the keyboard was initially responsive.
I logged in and just decided to keep moving my finger on the trackpad to see if the keyboard would become unresponsive again. After a couple minutes - the keyboard became unresponsive while I was moving around the mouse pointed with the trackpad.
So I did a force shutdown again (press and hold power button for 10 seconds). Removed all the expansion cards. Waited for 5-10 minutes for things to cool down.
Powered on laptop. Logged in. Everything stayed responsive. Re-inserted expansion cards. Still working.
This is a very strange bug that should really be looked into. I do wonder if Windows 11 is causing this bug as well.
@Framework please look into this.
I have a similar issue 13 inch amd laptop with cachy os, the keyboard freeze after a while only if I’m charging the laptop.
Same issue here: the keyboard suddenly stopped working (fingerprint & touchpad still ok). Happened while laptop was in an unsteady position, with my cat touching the touchpad.
Note:
Hi there 
same as everyone else, keyboard quit while typing. Trackpad continued to work, keyboard light functioned, rebooting didn’t fix keyboard. Vikram’s posts got me working.
Attempts that failed:
Changes before success:
Guessing it was the 10 minutes of waiting that did it, but making a note of the power mode change since Vikram mentioned battery saving.
Framework 13 AMD Ryzen 7040
Ubuntu 24.04
Same is happening about once a month on the Framework Laptop DIY Edition (12th Gen Intel® Core™) Batch 2, Fedora 42.
Just an update on this - I haven’t had it happen in a while so it could be one, or both, of two things that MAY have rectified it:
So probably worthwhile looking into these two if you’re still experiencing this issue. Really hoping it doesn’t come back.
This just happened to me. I’m using a Framework 13 and have had 0 issues with the laptop for over a year. Suddenly my keyboard completely stopped working. The touchpad and powerbutton had no issues. I came across this thread, then took all my extension cards out. My keyboard works now. It’s the Framework Laptop 13 DIY Edition (AMD Ryzen™ 7040 Series), Fedora 41
Have you done what I did in the post above (assuming your hardware is the same) here - Keyboard stopped working - #29 by Vikram - in regards to the BIOS update and the SSD Firmware Update?
Same thing happened to me as well.
All the same details - trackpad works, keyboard keys unresponsive. When connecting an external keyboard, I can activate the caps lock light on the laptop keyboard etc.
The problem was also fixed by turning the laptop off, removing all expansion cards and booting without expansion cards.
Let me add some details that have not been mentioned yet.
Version:
Vendor: INSYDE Corp.
Version: 03.18
Release Date: 01/08/2026
Address: 0xE0000
product: AMD Ryzen 5 7640U w/ Radeon 760M Graphics
vendor: Advanced Micro Devices [AMD]
physical id: 4
bus info: cpu@0
version: 25.116.1
Ubuntu 24.04