Laptop 13 Ryzen-7040 #ubuntu apparent freeze

Framework Laptop 13 Linux
1

Which Linux distro are you using?

ubuntu 24.04.2; it also applies to 22.04

Which release version?

24.04.2

Which kernel are you using?

6.8.0-71-generic

Which BIOS version are you using?

Vendor: INSYDE Corp.
Version: 03.09
Release Date: 04/22/2025

Which Framework Laptop 13 model are you using? (AMD Ryzen™ AI 300 Series, AMD Ryzen™ 7040 Series, Intel® Core™ Ultra Series 1, 13th Gen Intel® Core™ , 12th Gen Intel® Core™, 11th Gen Intel® Core™)

product: AMD Ryzen 7 7840U w/ Radeon 780M Graphics

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I have had the laptop unresponsive after walking away for extended periods for a quite a while. I thought an upgrade to 24.04 might change things; it hasn’t.

I did notice that it wasn’t literally frozen - hitting a return key to try to get a response I started noticing did delay about a full minute, show a screen, but seemed to have the same delay on any attempt to (say) type a login – it was not operational.

I wanted to get a bit more orderly reboots than simply hard forced reboot by extended press on the power key, so I started to use the “sync; read only; boot” option set mentioned here:

I have noticed a few things, I want to log. I started playing around with my normal settings => Power

  • turned off “Dim Screen”, “Screen Blank”, and “Automatic Suspend” => never seems to freeze
  • manually “suspend” when leaving => never freezes
  • Turn on Automatic Suspend => doesn’t freeze
  • Lock Screen when leaving (w/ Auto Suspend on or off) => doesn’t freeze
  • turn on “Screen Blank” => Freezing returns (somewhat randomly, but when idle say more than 45 minutes to an hour)

Note: Lock Screen will dim screen, but without the “Screen Blank” setting, it appears to work fine, no freezing behavior observed.

Anything else I can provide, run tests - let me know.

1 Like
2

Framework recommends at least kernel 6.10 for that laptop, so try to upgrade to ubuntu 25.04 or install a newer kernel manually.

3

Thanks, Jonathan.

About 10 days ago, I looked around and decided to try the “longterm” mainline kernel.

Looking at https://www.kernel.org/, I chose 6.12.41.

I installed it with:

(there are other ways, but I used this).

The good news: after a day of incrementally playing with my “settings” (screen-dimming seemed to be what locked my Laptop-13), I restored all the “nicest power saver” settings - like those that were causing a sort-of “freeze”.

I have not experienced any of those types of freeze since upgrading the kernel. However, I have had a few low level system “crashes” (when ripping CDs for in-home streaming, from a USB mounted DVD drive), but nothing which caused operational errors.

A downside seems (?) that (as I set out to write this note) “memory leaks” were part of what was fixed in a newer “longterm” mainline kernel, so I just updated to 6.12.42 - manually, although I did just set the mainline kernels app to notify of new releases when available…

Now, I’m off to check the BIOS 3.16 BETA operation :slightly_smiling_face: