I am the buyer of the order with the order number [REDACTED BY MODS] and the tracking number [REDACTED BY MODS]. I apologize for my negligence, as I mistakenly provided an incorrect shipping address on the order, which has resulted in the inability to deliver the item. To prevent the package from being returned to the sender, I have already requested it to be held at the FedEx service station through the FedEx website.
Recently, I contacted FedEx customer service via phone to request a modification of the delivery address. I was informed that I need to provide relevant information from the sender. Therefore, I would like to ask the staff at Framework if it is possible to provide me with the necessary information of the sender in Taiwan. Alternatively, I would greatly appreciate it if you could assist me in contacting FedEx to request a modification of the delivery address.
I look forward to your prompt response. You can reach me via email at [REDACTED].
Thank you and best regards.