I’ve recently purchased a 12th gen i7 DIY laptop, and after installing all components and windows 10, The only issue I’m having is that trackpad gestures won’t work (cannot scroll, and cannot right-click).
What I have tried so far:
I have installed the framework driver bundle.
I have double-checked the hardware connectors on both the main board and on the trackpad
I have checked through windows’ device manager to see if there are any errors and warnings, and there arr none.
I’ve read that a BIOS update would probably solve this issue, however, when I try and run the bios update executable, I receive the error:
" This platform does not support IHISI interface ".
Hopefully Im just being dumb and doing the BIOS update wrong, so any insights or fixes would be greatly appreciated.
A few others 12th gen users ran into this mix up. The current 11th gen driver bundle should be pulled / removed, and replaced with a bundle that checks for mainboard version / model, and give meaningful error messages. The 2021 Dec driver bundle for the 11th gen doesn’t currently have mainboard / model version checking.