Power Button Fails to Start Laptop after a day or three switched off

Community Support
34

Update on my ticket re BIOS settings lost.

Time and date correct and charge to 80% set and saved.

Charged for 24 (26) hours
Started without ac connected.
Went through a sequence of black screen 17 seconds with power light ON

Then power light off 2 to 3 seconds

The ON and Framework logo

Booted.

Checked BIOS Time and date were wrong two days out and four hours out

Reset 80% battery charge
Reset time/date in Windows
booted and checked BIOS, new settings saved.

This is tedious on any PC, on a new top of the range PC it is unacceptable to have to do this regularly
(elsewhere I read that (3.07 BIOS update fixed the power on probs?)

I assume that GFW30.03.07 indicates I have the latest “3.07” BIOS ?

I will now NOT charge the PC but power on with no ac connected every day and see if the problem persists.

Will try and update every day with the outcome.

Happy Days …

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35

I’ve fully charged mine to 100% and got the white light…then it went orange again.:face_with_raised_eyebrow:

Left it on charge for another hour after that and will also check how it powers up in a couple of days time.

I’m a batch 8 (Feb 22) 3.07 BIOS user.

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37

You need to run multiple bursts of high CPU load to flip from white to red/orange again. (It’s to do with that trickle charge scenario) You’ll see that the battery charging would toggle from 0.00w to a positive non-zero value.

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You know I really didn’t think the Framework would have to come with a separate manual just for how to charge the damn thing.

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Update Wed 22nd June 2022 Day 2

Powered on ok checked BIOS and the changed settings are still there.

==========================================
Update from Framework where they suggested charging for 24 hours once a month to avoid loss of CMOS settings now that first 24 hour charge was complete.

NB As previously confirmed by Framework there is no way to check from within Windows on the voltage or charging status of the CMOS battery.

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40

Update Thur 23rd June 2022 Day 3
Powers up ok without ac connection.

(Which is more than I can say for the Pairgain Campus RS with REX2 Ethernet module I’m trying to configure :slight_smile:

Regards…

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41

Re the “Intel” problem and general info (from Framework ! ) on the CMOS battery, 24 hour charging leaving the Laptop unused for long periods etc. etc. this is a MUST TO READ

Read the Jason_Dagless post, it starts with “I got a long reply from Framework to my short question -”

EVERYONE with a CMOS battery problem should read this.

Regards…

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42

Days 4 and 5, 25th and 26th June 2022
Started ok yesterday and today.

Yesterday 25th power down to 20% warning.
checked UEFI BIOS and max charge still set to 80% so retained that.

Charged to 81%, light on LHS point flashing (orange ish) then momentarily (the UK momentarily, meaning just for a moment :slight_smile: changed to green.

Logged on and battery at 81%

I am probably going to take the risk of it not starting at all and waiting 30 days before leaving it charging for 24 hours+

This to me is the acid-test, it needing a 24 hours charge once a month, tedious but liveable with until hopefully a fix is found.

44

Hi amoun,

Very useful information, Thanks !!

I can live with taking it apart once (it’s a DIY machine anyway) that allows me to measure the voltage etc. too.

I read somewhere her that there is a higher capacity rechargeable battery too? In which case I could replace the existing one? Do Framework supply this, I will look in a moment.

PS I guess the discharge rate does not vary with use, but the CMOS battery does get a little charge when I have to connect the p/s as I did yesterday. This could slightly extend the life (ok JUST) to beyond the 24 days, 25 maybe? :slight_smile:

Regards…

47

I know this thread has veered into CMOS battery issue but there is one thing I would like to note my case, that seems slightly different.

My build is similar DIY build 11th gen, came with Bios v3.7

The power on issue happened to me only once. I had taken the new laptop with me and had to work from my car for a bit. To test if the car usb port could charge the laptop, I plugged it in to the USB C port (top right port). It started charging so I disconnected it and continued on battery. After a while, I closed the lid and drove back (maybe an hour). Laptop was on the backseat.

When I came home and opened the lid, the laptop didn’t power on. No lights nothing.

After a frenetic search, first forum article I found said plug in two power supplies, and I tried that, and I believe that did the trick. Since then I’ve left the laptop on charger with battery set to 80% most of the time… however I’ve left it on the bedside on a couple of occasions and it hasn’t had the power on issue next day morning.

It could be that was the first or second day of usage and the cmos battery hadn’t charged fully and hence it went bust (and the low power USB C connection didn’t have anything to do with it). I guess I’ll find out soon as I am expecting a far bit of “off charger” use in the next three weeks.

Could be an unseated cable but then I’ve taken in in a backpack walked about, been to friends, since then and it hasn’t baulked. So unlikely to be a mechanical issue.

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49

Day 6 27th June 2022.
Starts ok without ac power.

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28th Day 7 starts without ac connected.
I did charge it to 80% (one hour ish) as were were to be without power during the day

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52

Day 9 30th June 2022 powers on ok without ac connection.

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53

Days 10, 11,12, and today day 13 the 4th July 2022 all powered on ok without ac power. No more short term charging needed as yet.

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54

Days 13 to 17 8th July 2022 all ok

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55

Day 32 yesterday 22nd July 2022 almost on the button (no pun intended) it would not fire up. All days before was ok. Plus two short charges and one to 80% (as limited in the BIOS)

Connected mains supply and after a few (15?) seconds it fired up, let it charge (55% ish) until had to leave. At new location it worked ok with out mains connection, hinting at least that the BIOS battery got enough charge to allow a none mains startup.

Today 23rd started ok no mains.

Downside is that on the mains-start above the time was back to US, possibly 80% battery limit lost too, just checking.

Windows started, mouse moves via touchpad, even time has corrected BUT Windows unresponsive, now battery warning which won’t respond to mouse click.

Attached mains, battery warning gone, but Windows (10) does not respond other than mouse pointer moves.

Charging light is orange.

After five minutes still no response, can’t get to BIOS, or shut down or type any command, so no idea what battery level it was at, as and when will check what the limit was in Windows settings.

Is it Windows or Framework that stops it responding VERY TEDIOUS I don’t remember this on previous laptops

Five mins or more, starts to respond, shut W10 down, will wait half an hour or more than get into BIOS to set things again.

I guess had I gone through the “charge for 24 hours or more” routine a few days before the 31/32 days it lasted I would be ok.

After resetting things I will start the test again i.e. charge 24+ hours.

Regards…

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57

For the absence of doubt

I’m still on the BIOS version 3.07 as supplied, mentioned a few times above. Hopefully I would remember to mention a BIOS update, plus the fewer parameters changed when testing the better = no BIOS update.

This (as also mentioned ) does charge the BIOS battery with the laptop shut down, not explicitly mentioned above but a reasonable assumption based on initially the fact that it failed to start a number of times when only charged a little. Little = an hour or more just charging the main battery to a reasonable state say 80%. Also not a given but it did last the month as Framework suggested after a 24 hours + charge (switched off).

Clarification on “It can charge” I should have mentioned the main battery was about 55%.

Totally lost me on the last paragraph. The whole subject of the “main battery” has been beaten to death already, and it is reasonably assumed that the BIOS battery takes 24+ hours as the laptop survived 31 days until it would not start, after a 24+ hours and a few short charges to maintain the main battery level. Again all this has been beaten to death already.

If there is NEW? information on any of this glad to hear it.

Regards…

59

I’m having the same issue. Plenty of main battery life left. Will NOT power on at all after a few days off or in hibernate. I have to plug in a charger, and then long press the power button until it decides to turn back on. All standard parts, nothing crazy in terms of RAM (Crucial) or SSD (Samsung 970 EVO). Running WIn11, updated BIOS version. You’re telling me the CMOS battery is the reason for this? I have a 12 year old laptop without anything like this issue…

At one point, I had the thing charging for days…and the same thing happened two days later.

I’m grateful that this is a test/toy device and not one of my main PRODs…I wanted to replace my Surface Book 3 (no Performance base) as my daily driver, but it’s never been even remotely close to reliable enough…we won’t speak about the main battery life :wink:

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60

Welcome to the “Will it/Wont it” Club. :grimacing:

62

Wow. So the main battery is fine. Version of BIOS is 3.10, with the 1135G7 main board. Your truly missed the whole point…

A CMOS battery that doesn’t work or hold a charge. I have literal 12 year old laptops where the CMOS battery still works. After a week… Hard reset on the main board because the CMOS battery is not charged?! What if I take a vacation and decide not to turn on my computer?

I was truly hoping that this would become my daily driver. The upgrade path alone is worth it… But not at the expense of unreliability. It’s gotta turn on when I need it to turn on. That’s just basics.

Sunk cost…thanks.

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