Hi everyone. I just received my framework 13 amd 7650u. Everything are all good. However, when I using laptop with power supply, everything go strength. when I work with power supply, the fans will go extremely high, no reason. then When I click trackpad, then windows going gray screen then system restart. did anyone face that problem?
Looks similar to what I experienced, with @parawizard and @Elliot_Lu concluding it is most likely a hardware defect. My post is here
I found other topics. Maybe ddr5 memory caused this problem. I used 5200mhz before. I just went to buy 5600mhz. Now everything good. I will keep using and see what will happen later.
Interesting. Mine are 5200, but I thought that’s what Framework recommends. I need to check again.
Ok, I ordered 5600, which is what FW states to support. However hwinfo64 shows them as 5200. I don’t think there is any setting where this could be changed, or is there? Have to deal with Amazon now… 
That is interestings. because I know that amd 7040 on other machine are all only support 5200. However, on FW it is 5600. and it work stable on 5600.
5600 DDR5 Memory is the only memory supported by the AMD processors with Framework Laptops. Speeds outside of this are known to cause issues. Make sure if you are installing memory in both slots that you bought a matched set. (i.e. a 32GB kit with 2 x 16GB memory modules)
Glad you got the root cause figured out!
What exact memory kit do you have? Mine works fine with a 4800mhz 64GB kit and also a 32GB 5600 kit. Check the memory thread to see if others have success with the kit you bought.
There are a fair number of reports of 5200mhz kits not working on the forum for a FW13. Although I feel like most of them would fail to boot.
This is a photo of one of the sticks. It’s crucial 2x32gb, identical. Recognised in the bios as 64gb and seen both in Windows and Linux. On crucial’s website it appears as “end of life”.
I did find out that’s not what I actually had ordered, so now in the process of replacement. Also, on crucial 's website, what they call material number (under the left side qr code) is not recognised. Haven’t had the time to deal with that, and probably won’t as this is going back to Amazon anyway…
Kit form would be:
CT2K16G52C42S5 16x2 5200
CT2K32G52C42S5 32x2 5200
Super weird that others with the 16x2 kit weren’t able to post. Yours definitely posts but is unstable.
You mentioned you ran a memtest and it passed. Which memtest and how many passes? Do you remember what the mainboard decided to run the memory at?
It’s the 2x32 kit, as you indicated. It is properly recognised at 5200 Mhz. Both in bios and by hwinfo. However, what I actually had ordered was CT2K32G56C46S5. Small difference, big impact… Now I am awaiting a replacement by Amazon, but it will come in more than a month. And I do hope it’s not another “error”. I also ordered a set of corsair to test, and if that solves it, I’ll cancel the crucial order altogether.
The memory tests I did were both by Windows and on Fedora grub menu. I don’t recall the number of passes done though, I guess whatever the default was.
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Yeah! Super weird. I don’t think I have read of anyone else with those crucial 5200 kits actually being able to post. Hopefully that fixes the issue for you.
Not only did it post, it was reported to work in quad channel mode. While it works, of course.
Framework recommends 5600, 5200 seems to have a lot of weird issues though there have been reports of it working fine. 5600 and 4800 pretty much universally work.
Thanks, @Adrian_Joachim, that was poorly written on my part, as I was too tired to remember correctly. Indeed, I had ordered 5600, but got 5200. Discovered it by chance while troubleshooting.
Well, the corsair RAM (2x32gb - CMSX64GX5M2A5600C48) I installed today works and is properly recognised, at 5600, quad channel. Spent some time on Windows and some on Fedora, and so far everything is stable and no crashes. I am cautiously optimistic, but need more time to make sure crashes like before won’t happen.
I couldn’t find any fw13 users reporting that 5200 worked after a lot of searching.
That’s great. Hopefully you are good to go