I am generally happy with my new Framework laptop, but one thing has been fairly annoying: when using it to work remotely (using Citrix as a virtual desktop environment, with a VDI plugin), it does not work properly with the webcam:
- The “optimized” setting for redirecting the hardware to Citrix & apps therein does not recognise the webcam at all.
- the “generic” setting does see a “Laptop Camera”, but when using Zoom or Skype or any other application through Citrix, the camera quickly fades to white or to black, regardless of the light levels in the surroundings.
Does anyone else have similar issues, and do you have any tips for how I might be able to resolve this? I’ve updated the Citrix, Zoom & VDI plugins to the newest version, but this has not helped.
Thanks in advance