[RESOLVED] No video with supported format and mime type found

Framework Laptop 13 Linux
1

I am getting an error when trying to view many videos in Firefox other than on YouTube on my AMD laptop. Here is an example on the Framework website:

image
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I found instructions to install ffmpeg, additional codecs and hardware accelerated codecs here: Howto/Multimedia - RPM Fusion

However, it is not clear to me whether ffmpeg, additional codes and hardware accelerated codecs are dependencies or if they are independent solutions, nor is it clear what I actually need to install.

I am new to Linux on the desktop and I don’t want to install anything but what is the minimal necessary to play video in Firefox. What should I do?

Fedora 39
Framework 13 AMD
Firefox

1 Like
2

Seems to be a Fedora problem. Maybe related to https://community.frame.work/t/amd-fedora-39-beta-and-firefox/

3

Other than being related to “video”, the symptoms don’t seem related to me. I am not experiencing any crashing or performance problems when watching video on YouTube.

If it is a Fedora problem, I’m hoping the Framework team can provide a resolution as Fedora is a supported distro.

4

Hi @gaben,

Did you enable the third party repositories at installation?

800×600 270 KB

Before I begin having you run various commands, I’d like to understand how you changed the default installation?

Just did a clean installation, selected all the defaults per our guide, played multiple YT videos in Firefox. Can you walk me through what may be different with your configuration?

5

I downloaded Fedora 39 to a USB stick and did a fresh install. I enabled 3rd party repos and updated the bios to 3.03. Other than that I haven’t done any configuration other than what is possible through the GUI.

I have a Batch 1 AMD, if that matters.

On further investigation, I’m able to play video in Chrome without installation of any other software, so this must be a problem related to Firefox’s default setup under Fedora.

6

I think fedora by default uses a flatpak firefox that does not connect to ffmpeg for whatever reason.

There are several things you can try:

  • install the rpm firefox via dnf install firefox or firefox-wayland
  • install firefox from flathub (in the software center), then run
flatpak install flathub org.freedesktop.Platform.ffmpeg-full

See:

7

I tried both of these and the behaviour didn’t change. I will continue to use other browsers as a workaround and monitor this thread if anyone else is able to document a solution.

1 Like
8

Removed wrong info. Correct is in link below.

9

Matt, could you clarify that you are testing the right thing? YouTube is working correctly. It is only other videos (HTML5?) videos that are not working correctly. The parent post has a link to a page with a video that produces the error.

1 Like
10

Ooof, it’s been a day - too many tabs open. Was working a YT bit a moment ago. It’s been a weird day. Sorry about that.

This should get you going successfully.

sudo dnf groupupdate multimedia --setop="install_weak_deps=False" --exclude=PackageKit-gstreamer-plugin

Now refresh this page and the video will load:

Confirmed on a clean installation of Fedora 39, AMD Ryzen 7040 Series.

Should there still be issues, add in this group:

sudo dnf groupupdate sound-and-video
1 Like
11

This worked without having to add in the group!

1 Like
12

Delighted to hear it! Marking resolved.

13

I’m pretty sure fedora silverblue is suffering from the same issue, also on an amd fw13 .

However, this fix doesn’t work on silverblue because it doesn’t have dnf.
I tried doing it in a toolbox but that didn’t seem to solve the issue, any idea if this would be possible with rpm-ostree, or some other way?