[RESPONDED] Camera stops after a short while

My camera starts working (in this situation it is a BBB Meeting) but after maybe a minute the camera switch off (light is also off). It is possible to start again, but after a while…
My System:
Kernel: 6.1.0-1027-oem x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.8.4 tk: GTK 3.24.33
wm: muffin dm: LightDM Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Type: Laptop System: Framework product: Laptop (13th Gen Intel Core) v: A4
Mobo: Framework model: FRANMCCP04 v: A4 serial: UEFI: INSYDE v: 03.04
date: 05/24/2023
Device-2: 3-7:12 info: Realtek Laptop Camera type: Video driver: uvcvideo rev: 2.0
speed: 480 Mb/s chip-ID: 0bda:5634

I tested the camera on my old Laptop with Linux Mint and BBB without any issue. Is there anyone who can help? Would be very nice :hugs:

There is something weird with the UVC driver stack in older kernels that doesn’t like the module in the framework. Other users report it as being too dark, but fine if they init it first in a different/newer distro.

Upgrade your kernel/distro once you’ve validated behaviour i.e with a live fedora 39 iso or similar


Thanks, I will try it an will report any findings, thank you again!

hi @norry ,

Can you also list down the apps you’re using with your camera? thanks.

BigBlueButton in Firefox 120.0.1 (64-Bit)
BigBlueButton in Ungoogled-Chromium 119.0.6045.199 (64-Bit)
Webcamoid 9.1.1

Here are the new findings:
Fedora-Workstation-Live-x86_64-39-1.5 has the same issue like Linux Mint
Ubuntu-22.04.3-desktop-amd64 can’t find the camera
Has anybody another idea? Would be nice :wink:

Works fine in the OEM C kernel. Based on the behavior, this feels like it could be hardware. This is an external camera?

@Matt_Hartley It is an internal camera (in both Laptops) an maybe I will take a look in all the cables an connectors.
One question, what do you mean with the C in OEM C Kernel? I have the 6.1.0-1027-oem x86_64.

Installing linux-oem-22.04c is the meta for 6.1.0-10xx-oem - so as 6.1.0-1027-oem becomes 6.1.0-1028-oem, etc, the meta package remains. So you’re on the right kernel.

This definitely sounds like it may be worth re-seating the cable, make sure nothing is pinched.

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