[SOLVED] FW16 Gen 1 almost set itself on fire due to waking up from suspend in a bag in flight

I have a mousepad glued to one of the spacers, so my screen doesn’t close enough to trip the “closed” sensor.

That is a very interesting and very niche edge case XD

If so, there’s enough space that the keyboard can’t be pressed by the screen

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Yes and yes, to both counts :slight_smile:

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I don’t believe the keyboard is the issue anymore, that got fixed with the update. The issue that I found is that the touchpad wasn’t addressed and is still active when the laptop is closed unless I have a bug in my bios/firmware that keeps it on. Can you check if it’s not just me and is a issue effecting all framework 16 gen1s?

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I can confirm that with my FW16, the screen can definitely be wakened by the trackpad even if the lid is shut.

I simulated a screen shut event by placing a magnet on the lid sensor (I don’t recommend doing this for extended periods of time just to be safe). Then, I typed on the keyboard and nothing caused the laptop to wake. Then, I pressed on the trackpad and it *almost instantly woke up. I double-checked this to make sure it wasn’t a fluke.

We need to make a new post about specifically the trackpad potentially waking the laptop when it’s in a bag with gen 1 top cover.

I hope that maybe it can’t happen in real conditions because the trackpad is more indented compared to the keyboard, but I still think Framework should address this just to be safe!

_Snapshots of the MP4 video that I took demonstrating the issue_

Pressing Trackpad:

Letting off the Trackpad:

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You are a mensch! Thank you!

@Eagle seems like another firmware, this time for a touchpad, is needed.

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I think it’s easier then you think, especially when you stuff the laptop(even with a sleeve) into a bag filled to the brim like for example for a flight. And the very flexible gen1 lid doesn’t help.

Thx for verifying

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I can confirm that this disables the touchpad and keyboard fully as wakeup devices. Nicely done, thanks!

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Hey @Arcadiy_Ivanov1

Thanks for the ping. I’ll get this documented and up to the firmware engineers today.

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@Eagle If I may let me ping you about another request here that I think is essential and related to BIOS/hardware.

The ONLY exterior user-facing indication of successful sleep state right now is the power button/fingerprint reader light slowly pulsing. It naturally can’t be seen with the screen closed.

Either both or at least one diagnostic LED (next to the 240W power USB-C ports) need to similarly pulse to indicate sleep.

Otherwise there is NO indication with a closed screen of the state of the system - you have to guess by feeling the air move, listen to the fans by putting them to your ear, etc.

Hopefully a BIOS fix is possible and it won’t require a hardware redesign.

Thank you!

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Ok. I have a meeting with them early next week. I’ll make sure this is brought up.

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I may start another topic as I have a Framework 13, but guess what just happened to me. First time taking it on a train in a while and I suddenly realized that my bag is warm to the touch.

What the ****??? If this is the battery then we are talking about a serious safety hazard. My daughter is sitting on the table behind the bulging laptop. I am pissed and can’t wait to open it up to see what is ruined.

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Yep, exactly what it looked like for me.

Shut it down immediately, make sure it cools off and do not turn it on again with this battery (you can run it off of the PSU with the battery removed).

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Thanks, since I’m traveling I ordered a torx screwdriver and I’ll take it out by Monday. Can you give me an idea what else broke on yours? I’m hoping that the bending didn’t kill the keyboard. I’ll need a spare for work otherwise etc. Time to get in touch with support.

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Hey @boris_m Sorry to hear that you’re having this issue. When you contact support, please shoot me a DM with the email address you used to contact with and I’ll pull it into my own queue.

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If it wasn’t like that when you put it in the bag you may not want to wait until Monday to deal with it.

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I’ve noticed that pressing on/twisting the trackpad assembly (while fully latched) can cause all the input modules to briefly disappear from USB and come back. Maybe that’s what is happening when you press on your trackpad, and then the laptop is waking up because of the “new” USB device that is being detected? If that’s the case, the firmware should probably ignore any wakeup events generated from the input deck USB ports while the laptop is sleeping.

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I don’t know if that’s related, but I once put my FL13 upside down for better cooling when gaming on external display, after a few hours I found the touchpad no longer work. Fortunately a restart fixed it. Was it because the battery’s weight on the touchpad that caused connection issue?

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Nothing else broke in mine except for the battery - the midplate contracted back into original shape after I removed the battery.

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