Spare part availability

Hi,
do you have some ideas for how long you will gurantee spare part availability.
So if i will buy a Framework Laptop January 2022, can i get the same modules for let’s say 3 years?

greetings

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Hi @Guenter_Matthaeus! We haven’t released any specific guarantees around availability, but we certainly plan to support it for at least that long. Many of the parts that will wear out over time are unlikely to need replacement within the first couple of years (hinges, batteries, etc), so we know that long-term availability of replacement parts is a necessity.

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This is a great question! I also appreciate your answer - it’s difficult to create guarantees for young companies.

I have a follow-up question to the original: will you be making the designs open-source (or at least available) so that folks can create their own replacements in the future?

I feel like this would be the way to get around the chicken-and-the-egg question about longevity before the company has been around for a long time.

Thanks,
Neil

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We’re currently preparing a documentation package for Expansion Cards to make it easy to develop new ones. This is something we’re looking at for other module specifications as well.

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I hope the documentation is available in multiple languages besides English to support non-English speakers. Is it possible?

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Hi David - I think that we can probably help there! If the community is large enough we can crowd source translations if not available!

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Wouldn’t it be nice if the spares were available down to Board level. :grinning:
A man can dream…