Hi all,
So yesterday, my laptop’s usbs all stopped working, and I then realised I can’t reboot. I can only shut down holding the power button.
I can’t use a mouse or else, and can’t use a usb stick, which means no usb boot.
I reinstalled grub, updated all my drivers and got the message (while the update was taking place) “usb device enumeration failed” for all my ports.
Here are my specs:
12th Gen Intel(R) Core™ i7-1280P 1.80 GHz
32 Go of Ram
Zorin OS
Hope someone can help
Also, it’s a dual boot system with windows 11, and the same issue happen there too.
Sounds pretty nasty. 
You can try this, it has helped people with odd problems like this in the past.
Sadly, I have already tried this and it hasn’t worked. I also tried factory settings and nothing either
Other than general suggestions like removing and re-seating the memory (which doesn’t sound useful in this case, though you never know ‘til you’ve tried it), I can’t think of much else to try.
I assume it’s not under warranty anymore? I don’t know whether Framework’s support can offer any suggestions, but that’s the only other thing I can think of, short of replacing the motherboard.
It’s not under warranty, sadly.
I will contact support and see what they say.