Explainer: Lid rigidity, hinge force, the CNC Top Cover, and the new 4.0kg Hinge Kit

I go to a weekly developer meetup, and everyone there who was considering a Framework has decided to hold off based on all the annoyances with mine. The hinge being the biggest one.

Every time I go to pick up or move my laptop to show someone something, the screen droops.

And outside of the meetups, it continues to frustrate me on a daily basis. If I use it on my lap, it droops while I’m typing. If I walk it it, it falls after a few steps. If I pick it up or lay it down, it falls.

Stack that on top of:

  • The touchpad doesn’t click properly if you’re holding the laptop from one side, or the laptop isn’t level on your lap (because the frame flexes)
  • If you let the battery discharge fully, it sometimes will not turn on unless you discover and use the workaround of plugging in two chargers at once to get around a bios bug
  • Some keys rattle like crazy when the speakers play low frequencies, making it a terrible experience for music. (Was able to mitigate this to some extent by removing the tab key and bending the stabilizer a little).
  • The microphone cutting out inconsistently based on how much the lid is opened, and randomly outputting loud static to the people in my calls.

From a first experience, this feels like a nicely built laptop. But the more I use it, the more I realize it has worse build quality than a $300 Chromebook.

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