Louis Rossmann commented on the RTC battery handling situation

[Morpheus636]

@42jd I’ll refer you to NRP’s post from January. Support changed the policy for RTC batteries. While they can’t perform the rework for you, they will continue to provide replacement RTC batteries for free, even outside of the warranty period, for as long as they can maintain a supply of them.

Viability of an ML 1220 rechargable battery for RTC | CMOS (11th gen)

Hi all, as @TheTwistgibber noted, we have been reading through this thread carefully and listening to everyone’s feedback. There are a couple of actions we’re going to take to improve the experience for 11th Gen users who are finding that they need to reset their mainboard every few weeks or more often. Note that for the vast majority of 11th Gen users, who are using their laptops more often than every few weeks or months or who keep their laptop plugged into power when not in use, there should …