Please Tag Your Posts And Read This Before Posting a Support Question

[junaruga]

@anarcat

Maybe this could be part of a template when posting a topic here? Is that a thing in Discourse?

You already mentioned what I wanted to suggest on this thread. Yes, Discourse has a topic template feature. You can see the details on the link below. @Matt_Hartley Why don’t you use it? I wonder how much people find and read this thread before posting.

Please search for your topic before opening a new one

I think this forum system is using Discourse. My suggestion is a systematic approach to improve this user experience, that is to use a topic template that guide users, printing a text to explain “Please search for your topic before opening a new one” when clicking s a “+ New topic” button. It’s like an issue ticket template on GitHub. I guess Framework can use the feature by customizing Discourse. Though I have not used the feature, I just found it.