That’s quite harsh of you to say so! What arguments do you have to support this?
If it were really so many people having this issue, don’t you think that they would make it their number #1 priority?
There are a lot of issues currently on the framework laptop. Battery draining (both normal and CMOS) and CPUs overheating/underperforming are just some of them.
I just bought my framework even though I know these issues can and probably will arise because I support the statement framework has, not because I want the latest tech that is 100% reliable.
It sucks to not be able to use a product 100%, but if you really have such big issues and your support ticket is going nowhere I suggest to ask for a refund and try a framework at a later time in your life.
Did you check out the latest bios update to see if it has any changes?