[RESPONDED] Fedora 38 - Kernel 6.4 - Lenovo Thunderbolt 3 Dock Black Screen

[Matt_Hartley]

The above is a previous post was from yesterday, CX expectations reset in this thread

(Posting this for the mods and other visitors reading this).

[TRACKING] Battery flipping between charging and discharging / Draws from battery even on AC

If you feel like it’s going no where, and you have worked through the steps requested, ask for it to be escalated. That is reasonable if the requested steps and processes have been met. I am looking at your ticket reply from the 17th (yesterday). You’ve indicated a workaround and looks like Support is waiting for you to provide the requested information. Generally speaking once this is done, it will be escalated from there unless they have direct insights/suggestions. One of the biggies is th…