It is a bit hard to say for sure how they would respond and it depends on if it’s a hardware or software fix but previously the hardware based issues have been addressed with a fix you have to execute yourself or find someone to execute them for you (RTC, HDMI, these are not easy despite their single wire simplicity) you cannot send the laptop back for repairs or reworks only warranty claims and no warranty will not cover a failed rework.
Software fixes (BIOS updates for CVEs, missing features etc.) are taking a fair amount of time but seem to be mostly happening and with some additional investment in staffing hopefully improving that support and the communication around it too.
I do not believe Intel is responsible for the design flaw with the RTC system, their silicon bug has a chance of being trigger by the failure of Frameworks RTC system. ie Frameworks RTC system has to fail first for Intels silicon bug to potentially occur. That is what I understand from Nirav’s full post on the subject here but I believe the relevant part is below.
First you need low voltage from the RTC circuit which is actually what prevents the laptop from powering on without power input and then if plugged in and not powering on the silicon bug has occurred.
I thought the Realtek chip was not affected by the constant static and the chirp from the chip entering and exiting power saving? Tempo chip certainly has these problems