I am not a framework owner myself. I must admit this is a little concerning to read and not the messaging that Framework puts out.
At the risk of going off-topic, I have also been following the MNT forum, makers of the Reform. Whilst I would like to get such a machine someday, the number of booting, overheating and charging problems being reported by users stays my hand somewhat. This on a machine which - relatively speaking - only a handful have been built and most of the customer base are enthusiasts. I know @2disbetter is an owner - how does the reliability of the two brands compare from personal experience?