Yeah, can’t say I know what’s happening…but there’s some flakiness somewhere, that IMO, has room for improvement.
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I updated to BIOS 3.20 from 3.19 of 11th Gen and everything looked fine. Directly after the update I could boot into Arch Linux (which worked fine for months) and then I put it to sleep.
However, when I wanted to use it the next day it was not booting anymore, it does not even go into the BIOS, the screen is black.
The power light is shining and the side LED is green sometimes. Then the laptop turns itself on and off repeatedly with blank screen.
After following the guide Fully Resetting the Mainboard State - Framework Guides to reset the mainboard I was able to boot again, but after 10s it turned itself off again into the cycle described above.
Any ideas what could be the issue here? I asked already for a replacement RTC battery.
Hi Can you
a) check the CMOS|RTC battery voltage, the lower working level is 2.8V
b) it takes 24hr to fully charged so leave plugged in
c) You may be able to buy one quickly the model is ML 1220 not CR 1220
ML for Manganese Lithium (rechargeable)
CR for Chromium (Not rechargable) so don’t use
If you think it’s the RTC battery, contact Framework Support, they replaced my RTC Battery, free of charge out of warranty.
Various posts in this forum recommend “mem_sleep_default=deep” for increased battery life on the 11th Gen Framework. I also used this setting for years now without problems.
But after updating my BIOS from 3.17 to 3.20, I thought I had bricked my laptop. After putting it to sleep, it would only turn on the fan on high speed, the display would stay black (backlight didn’t turn on), and after 15s or so, would turn off again, only to turn back on after 5s and repeating this forever. Turning it off manually by holding the power button would not help. While it would stay off, the next time I tried to power it on, the same effect happened without me ever being able to boot.
The only way to fix it is resetting the mainboard state by removing the battery and the CMOS battery. The laptop will then show the same effect once (15s high fan speed without backlight), but after turning itself off it will then boot up normally. Phew!
Through trail-and-error I managed to find that this would always happen whenever “mem_sleep_default=deep” is in the kernel command line, and never without. “sleep=deep” alone does not cause the issue.
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Thank you so much for pinning down the issue on the sleep mode!
I have exactly the same problem as you described. Now with s2idle sleep it works fine.
Which distro are you using?
Did you already create a bug report for this issue?
I changed the CMOS battery, but had the same issues.
Which distro are you using?
Debian Testing, but I don’t think it matters, the problem seems to lie on the firmware level, not the kernel
Did you already create a bug report for this issue?
No, I’m not actually sure how to do that. I was assuming Framework monitors this thread (they moved my initial report to this one), and are aware of this issue. I might be wrong though, where can I file a bug report? Just sending a message to support?
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Regarding “Please Note: After updating to 3.20, you will not be able to downgrade to an earlier version.”
Why this restriction? It seems to go against Framework’s philosophy of giving choice & control to the user, and it takes away a useful troubleshooting/recovery option for those who have issues.
Hi and welcome to the forum.
I wouldn’t see it as a restriction rather more a warning.
Frameworks’s philosophy is probably not as simple as you would imagine, they have many things to consider.
Business is a game of ethics so then philosophy can only help guide, not demand or control how a business evolves.
Philosophy is more a person’s way of seeing the world, ethics is more how to act in the best interest of those things a person, or in this case a business, holds important for survival.
Still there must be a reason and yes maybe your topic will provoke an answer. Let’s hope the answer makes sense and therein an acceptable reason for both Framework and the users.
By the way are you concerned about doing an update and something going wrong and not being able to undo - that does make sense?
Have you done the update yet?
Thanks for the report! We will update our release notes.
As a note S3 is not officially supported by intel on 11th Gen and beyond.
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Yes, I am concerned about doing an update and something going wrong and not being able to undo.
I also think that Framework should say why downgrades are blocked, and not just warn that they are.
That’s a whole different issue ‘should’ I see no reason to say they are obliged to do so.
But yes it would be ‘nice’ to know.
Hi all, having a, “Am I being really stupid?” moment…
Got the notification that BIOS version 3.20 is available for my machine - hooray!
I’m running Ubuntu 24.04, so going to use the EFI updater.
I download the file from this link here:
https://downloads.frame.work/bios/Framework_Laptop_13_11th_Gen_Intel_Core_BIOS_3.20_EFI.zip
extract it a USB pen drive,
Reboot, disable Secure Boot
Reboot and boot from USB drive.
At first, shows updating correctly - hooray!
I reboot again after the update, and then go in to the BIOS to re-enable Secure Boot
I notice that the BIOS shows version is still/only 3.17 (now due to this situation I’m not sure what version it was previously…)
VERY STRANGE…
So I go back to the webpage, download the file again to be 200% sure I’m getting the right file, repeat the process all over again, except this time it will not update, saying “Cannot update to the same version as already installed”
But after I boot back into Ubuntu and check the BIOS version again, it is still showing 3.17 !!!
Anyone else had this issue?
Is it possible that a mistake has been made with packaging the wrong firmware file into the EFI ZIP package??
Here is the output of dmidecode:
Vendor: INSYDE Corp.
Version: 03.17
Release Date: 10/27/2022
Address: 0xE0000
product: 11th Gen Intel(R) Core™ i7-1165G7 @ 2.80GHz
vendor: Intel Corp.
physical id: 4
bus info: cpu@0
version: 6.140.1
Thoughts…?
Can you try upgrading to 3.19 first to see if you are having the same issue?
Check this…and the next few messages after that. It’s a ‘seen’/known issue that somehow still exist:
Evening again,
Cracked it! Reading the posts you linked @Second_Coming, especially about updating the bare motherboard configs, made me think “I wonder if I need to have the power connected?” Apologies if I’ve just plain missed this in the main instructions, but I don’t remember reading it. Anyhow, yesterday I was trying without AC power connected. Today I tried with AC power connected, and also on the LH side of the laptop (usually I have it on the right) - this was from a comment made on the bare motherboard thread which stated the AC needs to be connected on the LH side…
When I did this, I tried to execute the update from the USB again - it told me once again that it couldn’t update to the same version, HOWEVER, when it re-booted it on the initial splash screen it showed the green progress bar which I didn’t get previously, and took 5-10 mins to complete the update. Then when finally booted up again, now shows BIOS version 3.20.
Apologies for changing 2 variables in one try, but it was either having the AC power connected, or having it connected AND on the LH side of the laptop.
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Ha! it is in the initial post 
@amoun I’m not using the Windows update so I didn’t read those instructions. I’m using Ubuntu so only read the section on the EFI updater. I re-read those this morning, and there isn’t a mention of any need to have AC power connected - perhaps that should be added @Destroya ?
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Hi! I’m finally updating my BIOS to the latest version but getting an error. Here’s what I’m doing:
- I downloaded the files [here] (Framework Laptop BIOS and Driver Releases (11th Gen Intel® Core™)) to a USB then unmount and reboot from the USB by pressing F12. I select the USB option from the menu.
- It starts to run the setup script but very quickly crashes with this message: “Security issue on line 1” …(or 11 - can’t recall).
- I type “exit” to get out of the terminal and reboot my machine and go to the internet for help.
Anyone else experiencing this issue?
Another possibly relevant information: I recently updated from Ubuntu 22->24 and found that I was having issues with my WiFi no longer working, which is what prompted me to get around to installing framework updates because I was thinking there may be an issue with my driver. I’m doing this all on ethernet.
Please help!!
Hi and welcome to the forum.
So what did you download ? Your link is to a page. From what I see you ‘should’ have downloaded
https://downloads.frame.work/bios/Framework_Laptop_13_11th_Gen_Intel_Core_BIOS_3.20_EFI.zip
As far as drivers are concerned
They are not provided by Framework so what did you do on that front? The page you linked to clearly states that drivers are part of the OS kernel
This is the main topic for the 3.20 BIOS update etc.