No this was the day after the Batch 8 in late February we realised we had no Euro marketplace.
It’s still 'Coming Soon!" Fingers crossed.
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I’m returning mine, as it has proven unusable because it constantly freezes even when using components that are officially listed as compatible. Very disappointing experience.
Definitely keeping mine. I’ve been running pretty smoothly with Arch Linux and Windows on an expansion card, and I look forward to being able to upgrade parts in the future. I’m especially excited for the possibility of coreboot on the horizon – tinkering with the firmware would be an exciting opportunity!
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Thought I’d do an update: I managed to narrow down the freezing problem on my own to some issue with the video (loading the Intel driver would reliably cause the computer to freeze within a few minutes, but passing nomodeset to the kernel avoided this problem). After some correspondence with the Framework support team, they shipped me a replacement mainboard, which I swapped in for the one I originally had. The freezing problem is gone and everything is running quite smoothly on Fedora 36, so I thought it might be worthwhile to say that I’m not going to be returning the laptop after all. I appreciate the helpfulness of the support team; I can only assume that I was unlucky enough to get a bad board in my original order.
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@Jerry_Vinokurov
Thanks for sharing your experience!
Im also using fedora and have to switch the Mainboard and already got a new one from support.
Did you have to do a clean install of fedora after the Mainboard Switch or did it just work with the new mainboard? My fedora installation is LUks encrypted and Secure Boot is on.
I bought the Framework to support them and the direction they are representing and will be keeping the laptop but I’m not 100% satisfied. I feel like this is generation 1 life and I’m OK with that as long as most significant problems can be fixed and future versions ship without them.
Main issues for me are:
Battery drain issues:
A significant shortcoming of a portable machine and limits it flexibility as a laptop.
Speakers:
Downward firing muddy and muffled. They are a real weak point if you use them.
Ports:
Four ports is a bit limiting, if the dual ports per card come to fruition that would be great.
Overall I think Framework are doing a good job but there are some teething issue I’m hopeful will be fixed. Mostly I am really excited and impressed with the community around the laptop, the benefits of a knowledgeable community of users with a laptop like ours is amazing for everyone involved.
@t6rwowWK No, I didn’t do a clean reinstall. I just popped in the new board and it booted up without any problems. Not sure if SecureBoot would change this, I had it turned off.
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Keeping it! It has become my daily driver and I’m even contemplating upgrading the motherboard.
I have some issues but I haven’t updated the BIOS since I got it (I’m waiting for the 3.08 version)
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This is what has royally *cked Purism. This is why Framework gets my money and why Purism doesn’t. Go have a look at their forums, see how many threads on Reddit and on their forums are devoted to finding out when and if customers will get their orders.
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That’s an old story.
I promised you nothing a long time ago and you got exactly what was promised.
I’ve been waiting for a Fairtrade magnetic cable for a year. Some people like Framework seem to be sailing on the high seas, some people seem to blown of course, some are going around in circles in their fish pond and there are other who don’t know the stem from the stern but want to make waves.
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Keeping mine. Like a number of comments above, the laptop has a few issues, the biggest being battery life. That said, it’s got so many great points beyond the ease of repair and ease tp upgrade. I love the keyboard, I think it’s one of the best laptop keyboards I’ve used and the screen is excellent.
The main reason is that I just love the idea of it. Framework just do the things I want tech companies to do and I don’t mind putting up with a few imperfections. The only other laptop I’ve ever had which I loved this much was a Dell M6600 which I’ve had for many years but was no where near as portable. Parts have failed a few times over the years and I’ve been able to replace them which is just a great feeling. I’ve upgraded bits of it too which is also wonderful.
I’m hoping my Framework will be the same and now the 12th gen mainboards have been announced, it’s looking promising!
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I’m definitely keeping mine.
I’ve had it as my daily driver since batch two and have never thought about returning.
Have I had issues? Sure. But mostly Linux issues and not specifically hardware related. I am currently running it dual booting Windows/Manjaro both encrypted without issues. Hardware appears to be working 100% in both.
My main use cases, aside from normal every day stuff, are coding / virtualization / other scientific stuff and it is great for that. I went with the 1185G7 with 64GB of ram and it’s been a dream. It takes a lot but I do max it out from time to time. I’m really excited for the Gen. 12 boards.
My only use case it doesn’t handle is gaming due to lack of a dedicated GPU. But honestly I’m pretty impressed with how much I can push the iGPU. And for everything else that can’t run on it I sometimes use GeForce Now (it has a free tier also) and I also have a ProxMox server with a 2060 in it passed through to a Windows VM.
I’ve also been a Linux user for a very long time and most companies ignore that market segment. It makes me really happy that Framework is pro-Linux.
But honestly in my old age (think I’m 37 now), I’m getting really tired of buying products from companies and having them be not what they said they would be. And if something breaks, having the company not stand behind their products and leaving their customers out to dry. Then when their customers go to try and fix it, find out they can’t because everything is as anti-consumer as it can be.
With Framework I got exactly what they said I would. It worked as I expected it to. And I’ve only ever seen them go above and behind to help their customers.
So for me at least, there are lots of good reasons to be a Framework owner and I’m happy and proud to be. 
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Will I be keeping it?! I plan to keep it for many, many years–for me, that was the main point of getting it in the first place! 
I’ve spent the past ten years running laptops that have been rescued from the scrap heap and “refurbished” with whatever it takes to get the machine up to decent (or in some cases whatever is lying around), so the Framework is far and away the nicest laptop I’ve ever owned. I had to save up my pennies for quite some time, and as I’m not known for releasing my pennies very freely I plan on making it last a good long while.
As far as the whole battery gripe goes…those of us who have been running Linux on laptops for a long time will remember the days when suspend and hibernate just did not work. …At all. Nowadays that’s no longer the case, but I still rarely use suspend or hibernate. Shutting down my computer when I’m done using it has become somewhat of a hard-wired habit. For that reason, I’ve found the battery life to be tremendous–it can absolutely last all day, which is more than enough for me.
I understand the battery has been a sore subject for others, and I acknowledge that as a valid concern–I realize if I were the type to toss my laptop in my bag and leave it all day, I would probably be singing a different tune–but for me I have found the battery to be just wonderful. Quick to charge, as well!
I am very, very happy to see the mainboard upgrade being released. Not because I am going to buy one–I’m not, and I probably won’t be buying the next one either. I anticipate running this setup for a few years as-is. I’m more excited to see it be released because it means it’s really happening! This whole repairable, upgradeable laptop may have started as a roll of the dice, but now my confidence is really beginning to solidify. I take comfort in knowing that in a few years when this rig is starting to feel a little long in the tooth, I’ll be able to take that upgrade–who knows, maybe there will be a RISC-V option by then. 
All that to say, I absolutely plan on keeping my Framework laptop–I plan on keeping it for many, many years.
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Yessir, keeping it for life most likely.
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High standby drain is one of the battery issues (set to be improved only with the 12th gen upgrade), there is also the draining when shutdown (BIOS 3.08 set to fix) and the expansion cards cause drain unless they are type C effecting runtime and standby, I believe this might be unfixable sadly.
It does charge quickly which is great, or is it? My battery gets quite warm when charging and just because battery replacements are available and relatively easy mining lithium and producing these batteries is not without impact or cost.
Also consider the prebuilt is priced equal to or more expensive (in the EU) than a new Apple M1 air for the same storage and ram capacities it is a little disappointing to have these problems…
I know there is chasm between what the two laptops offer in terms of repair, longevity, ownership and resulting environmental impact etc. (that is why bought a FW not an Apple) but I think it is fair to say that Framework is directly competing in the same space while falling short in every basic category besides weight and screen brightness.
-Unpopular opion ends-
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I wonder whether design flaw is covered by warranty, and if it is, then is Framework waiting for our warranty to expire before even remotely acknowledging it’s a design / hardware issue?
e.g. The hinges…people have been getting replacements. What’s happening with the TB 4 certification though? Is there a hardware issue?
It’s been over a year since this was posted:
That is borderline character assassination and many people on the forum will point to Framework’s good faith efforts on support many times in the past. I think that concern is completely unfounded. Purism is a company that could be fairly charged with that but not Framework IMO.
I would like to know this personally but as it functions as intended, it’s personally a minor detail.
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I don’t think so, to both questions. It does seem to be a design flaw/oversight that might be inescapable without a physical switch but I’m not sure. FW seem to be more helpful and responsive than most companies and I’m willing to wait and see for now, I’m here because I believe in the direction they are promoting.
Regarding TB4 I think support it is all but official but I have no idea what the hold-up is.
I’m very cynical…I have trust issues. I tend to look at current issue, per issue at a time, and try to ignore historical trend / behaviour.
For example (of my trust issue), the lack of a BIOS update is concerning…is 11th gen mainboard maintenance being abandoned or something? The lack of timeline…
Some might be able to trust another base on a product and support…but I, personally (likely an issue with me), can’t say / know much about the future of the 11th gen mainboard.
The lack of statements / announcement is an indication that someone doesn’t want to be held to their words…and simply easier to leave them unsaid. Unless, if you’re Amber Turd…where fabricating lies is the norm.
That would go against the whole environmental aspect of their marketing wouldn’t it? Besides, the BIOS is developed by Insyde, not Framework, so there is only so much they can do I assume. Seriously, give Framework the benefit of the doubt here, I think they’ve earned it. Although I will take the time to plug Coreboot support as an aoption, Coreboot would enable Framework to make commits on their own time and not be beholden to a third-party’s timeline.