@retromat yeah, my biggest concern is FedEx. They Screw it up almost every order I am forced to get via them. I hope in the future we can have shipping service options. UPS and even USPS is more reliable.
Just got the notice today about going to charge my Card.
Fingers crossed that it gets shipped soon, besides FedEx issues I have a ferry going out of service on Sept 11th for 3 weeks. The fun of living on an island.
Really nervous that the laptops are shipping out via Fedex tbhā¦they lose literally 1/4 of my packages to who knows where (ādeliveredā but nowhere to be found). I recently had to change carriers with HelloFresh for my groceries because multiple boxes just get sent to the wrong place and never make it home .-.
Previously lost an eBay order as well, and thatās when I found out that if Iām not the shipper of an item, I canāt file a claim.
/rant
Did anyone order July 28th and get there email
For folks in Batch 2 who are waiting for the first email, we have been able to match shipments and inventory for most of them and will be sending the emails shortly.
Unfortunately, there are some Batch 2 DIY Edition i7-1165G7 orders where the inventory matches are going to end up shipping out in the first or second week of September. Weāre expediting the international freight and are also going to upgrade the Fedex shipping to 2nd Day for free to speed up delivery. Weāre sorting the orders now and will send email to folks who will see a delay shortly.
Of COURSE I had to order the Batch 2 DIY Edition i7-1165GYā¦ hahahaha
Same lol I ordered the DIY Edition i7-1165G7 batch 2
Thank you for the information on this. Is there a way to track this for individual orders?
I ordered a DIY i7-1165G7 model on July 28th and have not yet received any emails regarding shipping, so I am a bit worried. My issue is that I am moving abroad at the end of September, so knowing whether or not my laptop will arrive by mid September is crucial to me. Otherwise I will have to cancel my order or figure out how to change delivery to a different continent.
Remember he said āsomeā, not allā¦
Patience is a Vā¦ Nah, itās a bear.
@nrp - Awesome update, thank you so much for that and the transparency. It all makes sense! I will point out that I greatly appreciate the fact that:
This is an excellent way of setting expectations that can be followed through and translated into a consistent customer experience. I applaud Framework for having a well-thought-out plan during a very problematic time.
Iām happy (and a little green with envy 
) that Batch 2 folks are starting to receive their orders, itās very exciting to read. I have to say my anticipation is only building!
Yay! Just the transparency is great, but this customer service is top notch. Eagerly awaiting my notification email!
PLEASE PLEASE check your spam emails.
@ayhcheung , congratulations!!!
Just wondering if you had to pay any FedEx brokerage fees or import taxes, etc?
P.S. Iām still waiting for the first notification, (Iāve placed an order on Jul 28, 2021, delivery to ON, Canada as well).
@nrp
Thanks for the honest updates!
I just hope my Canadian 1165G7-based DIY edition is not a victim of the inventory issues. 
@nrp 20+ yrs in IT, Iāve never experienced such transparency. It truly is refreshing and appreciated. Kudoās to the team, the logistics have to be insane right now. As a reference, on our corporate orders we are seeing 4month lead times due to chip and display shortages.
Again, thanks to the team and canāt wait to get mine inā¦
i5 DIY, Order June 10th, Canada. Got my preparing to ship email today.
Just got my tracking email today, saying itās expected to arrive on 9/1.
Just to update, I got my preparing to ship e-mail (well, preparing to charge me at least), several hours after I initially posted, today 8/25.
Just got the email, Iām one of the lucky winners who is delayed until September.
All good on my end, I just get a few more weeks of anticipation!