Status update: Ordered on November 6th.
“Preparing to ship” email received on November 23rd.
“Your order is shipping soon” email received & credit card charged on November 29th.
As others have experienced, the “shipping soon” message went to my spam folder.
Oct 22 Order confirmation
Nov 1 Preparing to ship your batch
Nov 23 Preparing to ship your order. Will charge cc in next few business days.
Nov 29 CC charged.
Fedex just dropped off mine at the door. Finally!!
It was picked up late last Wednesday and Fedex estimated delivery on Sunday but then it sat in a trailer for two days.
History (Central US Time):
10/26 3:44 PM - Order confirmation email
11/01 1:28 PM - Preparing to ship your batch email
11/01 2:18 PM - Updated order to add expansion cards
and update confirmed within 3 minutes
11/19 7:53 PM - Preparing to ship your order email
11/21 11:14 PM - Card charged - shipping soon email
11/24 5:44 PM - Your order has shipped email
11/30 1:15 M - Delivered!!!
i5 was ordered on Oct. 15th.
Card was charged Nov 18th.
Laptop shipped on Nov 29th.
I was checking the tracking info just now. Looks like I just got my first FedEx shipping delay!
Dec 1 Update: Fed Ex sent it to Tennessee instead of Toronto.
Update 2: I just got my second delay notice from Fedex.
@Erick_Flores, I’m in the same boat. My card has been charged, but I have not received a shipping notice.
The charge is still shown on my bank’s website as “pending”, so I believe that means Framework has not shipped the laptop and therefore they have not yet finalized the credit card charge.
My order on Framework’s website still says “Pre-order Placed”. No change in that status for a while.
Card got charged last week (24 nov) and still nothing about the shipping… It still says “Pre-order placed” on my account :/. I do wonder if anything happened to the units since last week, and if the framework team could be transparent about that… Some people seemed to have their shipping email 2 days after their card got charged and I do understand that there was Thanksgiving last week so I thought it would have shipped yesterday or today. Maybe it is Fedex that is already hoverwelmed by everything they need to ship for the holidays?
So a surprising package arrived today! The Framework was delivered today. I never got the shipping email but it seems it shipped on Monday (the 29th).
So:
26/10: Ordered the laptop (i5, intel wifi card (no Vpro), 1x 16gb ddr4 3200MHz, 3x USBA, 2x USBC, 1x DP, 1x HDMI, 1x microSD, Power Adapter)
1/11: Preparing to ship batch email.
19/11: Preparing to ship order email.
24/11: Card charged.
29/11: Shipped.
1/12: Arrived!
Interestingly, it still says “Pre-order confirmed” on my account so I would not worry if it says that on your account. I think I’ll have to contact support to have all my invoices even if I already have the laptop. I can’t wait to set it up!